Dynamic professional with a proven track record in property and administrative management, specializing in team development and QuickBooks proficiency. Achieved operational efficiency by enhancing coordination and fostering vendor relationships. Notably improved resident satisfaction at Ascend Real Estate & Property Management.
Overview
21
21
years of professional experience
Work History
Maintenance Coordinator
Ascend Real Estate & Property Management
Bakersfield, USA
09.2023 - Current
Enhance overall resident experience consistently.
Qualify incoming work orders by asking exploratory questions regarding the maintenance concern.
Ensured smooth operation by addressing all technical issues.
Dispatch service through the preferred vendor network.
Follow up on work orders consistently until completion.
Compare invoices to the requested work and address discrepancies.
Manage the Vendor network.
Schedule and perform semi-annual surveys of every property in the portfolio.
Source new vendors and promote lasting relationships with current vendors.
Execute all other duties assigned by the Company Owners or Property.
Conducted regular maintenance inspections on all equipment and machinery to ensure proper functioning.
Monitored inventory levels of spare parts and supplies, ordering additional items as needed.
Assisted in the development of preventive maintenance schedules for all departments.
HOA Manager-Assistant
Kelly and Eccleston Management
Bakersfield, USA
03.2022 - 08.2023
My role as the assistant property manager for HOA communities consisted of: Overseeing the day to day maintenance of properties / facilities of our portfolio of HOA's
Work with the HOA board to comply with the association / government rules and regulations
Responding to phone calls the same day or soon after
E-Mails as they came in from homeowners or Board Members
I would document all issues within computer software
There were scheduled monthly Board meetings where some recommendations were made to the board to stay in compliance
I would prepare and send board packages as needed
We would also do monthly on-sights of our properties to insure all violations were being corrected and new violations were being noticed
Administrative Specialist
AUSTIN ENTERPRISE
Bakersfield, USA
07.2020 - 02.2022
Worked high volume phone traffic
Internal set up of new projects in QuickBooks and internal software
Order job specific insurance for each project and managed renewals for insurances about to expire
Document control duties such as personnel processing for government projects, certified payroll set up and processing, subcontractor coordination for billing and payroll
Self Employed
Beauty Industry
Bakersfield, USA
12.2018 - 06.2020
Sheriff Support Technician
Kern County Sheriff's Office
Wasco, USA
12.2015 - 12.2018
Traditional clerical duties - filing, copies, etc
Screening incoming calls and transcribing data and messages
Compiled sensitive paperwork and reports for District Attorney
Worked with local, state and federal agencies to coordinate extradition, case files and custody of current and incoming inmates
Process subpoenas, collected fees and daily deposits for inmate accounts
Worked with the public and inmates through release procedures
Property Manager
Royal T Management
Bakersfield, USA
03.2004 - 08.2010
Solely managed 58 unit complex property
1 of 4 managers responsible for 416 unit property
Maintained all aspects of responsibilities for property owners and tenants
Scheduling outside vendors for post and pre move-in maintenance/ repairs
Rent collection and bank reconciliation
Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
Contacted and followed up with tenants on renewal notices
Conducted background checks on applicants
Promoted property to businesses in local area through marketing collateral, phone calls and email messages
Certified Nurse Assistant – Telemetry Department at Adventist Health BakersfieldCertified Nurse Assistant – Telemetry Department at Adventist Health Bakersfield