Summary
Overview
Work History
Education
Skills
Awards
Languages
Certification
Accomplishments
Timeline
Generic

SHANIAH SINGLETON

Chicago,IL

Summary

Motivated professional with a passion for learning and expanding skill sets. Seeking a position to leverage my scientific background, organizational skills, and strong communication to work effectively with others. Results-driven with expertise in healthcare support and technology.

Overview

8
8
years of professional experience
1
1
Certification

Work History

EMT Field Training Officer

Superior Ambulance
Elmhurst, IL
09.2023 - 11.2024
  • Documented patient conditions, history, and treatments for accurate reporting and billing.
  • Maintained ambulance cleanliness, equipment, and fluid levels for optimal operation.
  • Navigated routes and addresses for safe, timely patient transport.
  • Trained new staff, ensuring adherence to protocols and procedures.
  • Supported critical care and pediatric teams in specialized transport and care.

Virtual Monitoring Attendant

Loyola University Medical Center
Maywood, IL
11.2021 - 10.2023
  • Conducted daily calls with patients and nurses, tracking medical needs, devices, and history.
  • Monitored patients for 12 hours per healthcare provider instructions.
  • Participated in weekly care reviews to enhance patient experience and outcomes.

Work Study and Intern

Malcolm X College - Office of Information Technology
Chicago, IL
09.2017 - 08.2019
  • Performed weekly computer maintenance and repaired media equipment (PCs, projectors, etc.).
  • Provided in-person and remote technical support for hardware and software issues to students, faculty, and staff.
  • Installed, maintained, and tested software applications on computer hardware.
  • Submitted help desk tickets to address technology issues for users.
  • Delivered training on audio-visual and multimedia equipment usage.

Advanced Apprentices (Summer Position)

After School Matters
Chicago, IL
06.2017 - 08.2017
  • Conducted forensic science experiments, including fingerprint analysis, DNA extraction, and pig kidney dissection.
  • Participated in anatomy lab focusing on bone structure and Newton's laws.

Summer Intern

Cook County City Hall
Chicago, IL
06.2016 - 08.2016
  • Supported leadership by organizing Plaza assignments and managing schedules.
  • Enhanced budgeting processes by developing new methods and editing budget proposals.

Education

Bachelor of Science - Biological Sciences

University of Illinois Chicago
Chicago, IL
05.2021

Associate of Science - Biology

Malcolm X College
Chicago, IL
06.2019

Skills

  • Customer Service
  • Healthcare Support
  • Laboratory Skills
  • Leadership & Mentoring
  • Medical Documentation
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Proficient in Google Workspace (Docs, Sheets, Slides)
  • Real Estate
  • Research
  • Technological Support
  • Time Management

Awards

  • Summa Cum Laude, University of Illinois at Chicago, 05/31/21
  • Salutatorian, Malcolm X College, 06/30/19

Languages

English
Native/ Bilingual

Certification

Emergency Medical Technician (EMT) – Expires 09/30/2027
BLS Provider CPR – Expires 06/30/2025

Accomplishments

Summa Cum Laude – University of Illinois Chicago
Salutatorian – Malcolm X College

Timeline

EMT Field Training Officer

Superior Ambulance
09.2023 - 11.2024

Virtual Monitoring Attendant

Loyola University Medical Center
11.2021 - 10.2023

Work Study and Intern

Malcolm X College - Office of Information Technology
09.2017 - 08.2019

Advanced Apprentices (Summer Position)

After School Matters
06.2017 - 08.2017

Summer Intern

Cook County City Hall
06.2016 - 08.2016

Bachelor of Science - Biological Sciences

University of Illinois Chicago

Associate of Science - Biology

Malcolm X College

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SHANIAH SINGLETON