Steven Szmitkowski
Wallington,NJ
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Offering honed competencies in data-entry, database management and scheduling. Committed to delivering excellence in all facets of customer service and administrative support.
Overview
5
5
years of professional experience
Work History
Receptionist/Bookkeeper
Pentax Service Inc
06.2015 - 01.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Posted daily receipts and payments in accordance with corporate protocols.
Education
High School Diploma -
Barnstable Academy
Oakland, NJ06.2015
Skills
- Scheduling
- Data Entry
- Bookkeeping
- Technical Support
- Handling Confidential Materials
- Organization and Efficiency
- Manage Files
- Customer and Client Relations
- Call Answering and Routing
- Appointment Booking
- Data Inputting
- Greeting and Seating Clients
Timeline
Receptionist/Bookkeeper
Pentax Service Inc
06.2015 - 01.2020
High School Diploma -
Barnstable Academy
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