Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sarah Stephenson

Sarah Stephenson

San Diego,CA

Summary

Dynamic Sales Leader with over 15 years of experience in building top-performing teams and driving revenue growth. Proven success in developing strategic programs that enhance pipeline creation, pipeline quality and forecast accuracy. Passionate about fostering supportive and high-energy cultures where teams thrive and excel.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sr. Manager, Digital Sales

ServiceNow
01.2023 - Current
  • Lead high-performing mid-market sales team within ServiceNow’s Digital Sales organization, driving consistent revenue growth across the Western U.S.
  • Built and scaled repeatable programs to accelerate pipeline creation, improve forecast accuracy, and enforce operational rigor.
  • Developed and operationalized onboarding and coaching frameworks to ramp early-in-career reps faster and increase productivity.
  • Achieved or exceeded annual revenue targets each fiscal year; currently pacing as the top-performing growth team globally.
  • Collaborated cross-functionally with marketing, operations, and enablement to align on GTM strategy, and drive predictable growth.

Sr. Manager, Role Excellence (Customer Outcomes)

ServiceNow
01.2021 - 01.2023
  • Lead the team that launched field enablement for Customer Success (inclusive of Business Process Consultants, Technical Consultants and Customer Success Managers).
  • Directed go-to-market for "Impact" launch driving results that drastically exceeded goals.
  • Partnered cross-functionally to align role expectations, build playbooks, and define KPIs.

Director, Global Sales Enablement

Tealium
01.2019 - 01.2021
  • Built and led global enablement for Sales, SDR, Channel, and CS orgs across 5 continents, supporting teams in scaling execution and consistency.
  • Introduced scalable onboarding programs, global Sales Kickoffs (SKOs), and launched the company’s first Sales Playbook.
  • Reduced average ramp time by 30%, increased win rates by 15%, and drove 20%+ improvement in quota attainment across teams.
  • Supported revenue acceleration by equipping go-to-market teams with consistent messaging, process discipline, and actionable playbooks.

Enterprise Account Executive

Gartner
01.2018 - 12.2018
  • Managed a $6–15M portfolio of Fortune 500 accounts across the West.
  • Delivered consistent pipeline and revenue growth with
  • Excelled at executive-level engagement and consultative selling.

Enterprise Account Executive

Glassdoor
01.2013 - 12.2018
  • Top performer and multi-year President’s Club winner.
  • Led strategic expansion in mid-enterprise space across North America.
  • Built new mentorship program, improving ramp by 35%.

Account Executive

The ACTIVE Network
San Diego, California
09.2010 - 07.2013
  • Drove strategic sales through multi-channel inbound and outbound efforts in an open territory model.
  • Overachieved annual quota by acquiring net-new customers and expanding the existing client base.
  • Prospected, qualified, and closed key accounts through cold outreach and strong product fluency.
  • Closed marquee clients and earned President’s Club honors as a top-performing rep.
  • Ranked in the top 15% of the team in performance reviews—while being the newest member.
  • Appointed to lead onboarding and training for new hires, accelerating ramp across the sales org.
  • Selected as a featured speaker at national conferences and tradeshows, including the Olympic Trials.

Various

Various
San Diego, CA
10.2007 - 09.2010
  • Customer Service Representative – Wells Fargo Home Mortgage, Chula Vista, CA – 2010 to 2011
  • Marketing Director & Management Associate – E.N.G. Properties, San Diego, CA – 2009 to 2011
  • Outreach & Education Manager – City of San Diego, San Diego Lifeguard Service, San Diego, CA – 2007 to 2009

Education

Bachelor of Business Administration -

Iona College
05-2007

Skills

  • Team Leadership in Sales
  • Pubic Speaking
  • Operational Rigor
  • Coaching Framework Development
  • Strategic Program Scaling
  • Sales Enablement

Certification

  • Franklin Covey Certified
  • Sandler Certified
  • Value Selling Certified

Timeline

Sr. Manager, Digital Sales

ServiceNow
01.2023 - Current

Sr. Manager, Role Excellence (Customer Outcomes)

ServiceNow
01.2021 - 01.2023

Director, Global Sales Enablement

Tealium
01.2019 - 01.2021

Enterprise Account Executive

Gartner
01.2018 - 12.2018

Enterprise Account Executive

Glassdoor
01.2013 - 12.2018

Account Executive

The ACTIVE Network
09.2010 - 07.2013

Various

Various
10.2007 - 09.2010

Bachelor of Business Administration -

Iona College

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