Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Staar Howard

Memphis

Summary

Customer-focused City Carrier with a thorough understanding of postal procedures. Self-motivated City Carrier with experience sorting and distributing mail along assigned routes. City Carrier Assistant with a clean driving record and a reputation for efficiency. Exceptional at organizing route information and delivering mail on time.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Correctional Officer 2

TDOT
10.2023 - Current
  • Supervised inmate activities, ensuring compliance with facility regulations and safety protocols.
  • Conducted regular inspections of facilities to maintain security and operational integrity.
  • Trained new staff on emergency response procedures and daily operational protocols.
  • Implemented conflict resolution strategies to de-escalate potentially volatile situations among inmates.
  • Monitored inmate behavior, documenting incidents and preparing reports for review by management.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.

City Carrier

United States Postal Service
10.2016 - Current
  • Worked directly with customers to deliver mail, packages, and orders.
  • Had a pleasant demeanor and offered to assist customers with mail-related issues.
  • Updated routes in real time based on weather and road conditions.
  • Maintained fast delivery times by addressing any issues and ensuring customer complaints were handled.
  • Interacted with customers to ensure issues were resolved, and policies were adjusted to meet changing needs.

Supervisor

Starbucks Coffee
04.2022 - 04.2023
  • Supervised a team of baristas and ensured a professional, friendly, and engaging service on a consistent basis.
  • Delivered a high standard of service, enforcing cleanliness and organization standards.
  • Interacted with customers to ensure issues were resolved, and policies were adjusted to meet changing needs.

Sales Representative

Enterprise Rent-A-Car
09.2015 - 05.2016
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Serviced existing accounts on a regular basis to maximize revenue.

Emergency Medical Responder

Acadian Ambulance Service Incorporated Heliport
01.2010 - 08.2011
  • Spoke with lucid patients to learn about the incident and their medical history.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Filled out forms for patients' patient care reports.
  • Assessed the patient en route to the emergency room and provided additional care.

Education

Nursing - undefined

San Diego Community College District
San Diego, CA
06.2025

Certification - Emergency Medical Tech

South Louisiana Community College - Lafayette Campus
Lafayette, LA
01.2010

Skills

  • Customer service
  • Residential customer service
  • Lead development
  • Issue reporting
  • Mail collection
  • Mail delivery
  • Creative problem solving
  • Postage procedures knowledge

Certification

  • Salesforce
  • Emt

Accomplishments

  • Consulted
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Trained

Timeline

Correctional Officer 2

TDOT
10.2023 - Current

Supervisor

Starbucks Coffee
04.2022 - 04.2023

City Carrier

United States Postal Service
10.2016 - Current

Sales Representative

Enterprise Rent-A-Car
09.2015 - 05.2016

Emergency Medical Responder

Acadian Ambulance Service Incorporated Heliport
01.2010 - 08.2011

Nursing - undefined

San Diego Community College District

Certification - Emergency Medical Tech

South Louisiana Community College - Lafayette Campus

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