Stacee Degraffenreed
Modesto,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Knowledgeable and dedicated customer service professional with extensive experience in WORK FROM HOME industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in work from home industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Knowledgeable and dedicated customer service professional with extensive experience in work from home industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Admin. assistant
Priceless Real Estate
03.2022 - Current
- Filling
- Answering phones
- Data input
- Rent payments
- Assisted manager in all aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Caregiver
Robert DeLoach Sr.
04.2017 - 07.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
Cashier
Culinary Staffing
11.2017 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Food Service Worker
Culinary Staffing
11.2017 - 06.2018
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Certifcte - Medical Anthropology
Andon College
Modesto, CA02.2001
High School Diploma -
Modesto High School
Modesto, CA06.1996
Skills
- Experience Administering Injections
- Patient Care
- Laboratory Experience
- Venipuncture
- Medical Office Experience
- Phlebotomy
- Medical Scheduling
- Vital Signs
- Laundry
- Medical Imaging
- Anatomy Knowledge
- Insurance Verification
- Transcription
- Epic
- Medical Terminology
- Clerical Experience
- Medical Coding
- Microsoft Word
- Athenahealth
- Phone Etiquette
- EMR Systems
- Medical Billing
- Computer Operation
- Computer Skills
- Caregiving
- Additional Information
- Admin assistant
- Filling
- Answering phone
- Data Input
- Rent payments
- Opened/Closed store
- Experience Administering Injections
- Wall displays
- Inventory management
- Stocking
- Meeting Coordination
- Project Management
- Project Coordination
- Office Administration
- Meeting Support
- Mail Distribution
- Data Entry
- Procedure Improvement
- Quality Control Policies
- Cost Control
- Conversation Recording
- Membership Inquiries and Renewals
- Understanding Customer Needs
- Document Transcribing
- Merchandise Orders and Exchanges
- Operational Efficiency
- Software Solutions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
- Work from home remotely Modesto, CA , Authorized to work in the US for any employer
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Admin. assistant
Priceless Real Estate
03.2022 - Current
Cashier
Culinary Staffing
11.2017 - 06.2018
Food Service Worker
Culinary Staffing
11.2017 - 06.2018
Caregiver
Robert DeLoach Sr.
04.2017 - 07.2020
Certifcte - Medical Anthropology
Andon College
High School Diploma -
Modesto High School
Section name
this is what i do in my spare time...
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