Former Vice President of Kidcaboo's Driving Nannies, a start up Rideshare company for kids with more than 10 years work in upper management. Expertise in all areas of management, including budgeting, program planning, project management and staff training and development.
Overview
14
14
years of professional experience
Work History
Personal Shopper
Shipt
Davison, MI
11.2019 - Current
Adaptable and proficient in learning new concepts quickly and efficiently.
Enhanced customer satisfaction by efficiently fulfilling and delivering grocery orders on time.
Streamlined order processing for faster delivery times by effectively prioritizing tasks.
Maintained a high rating as a Shipt Shopper by consistently meeting or exceeding customer expectations.
Demonstrated attention to detail when selecting products, resulting in fewer returns and higher customer satisfaction.
Improved communication with customers through consistent updates regarding their order status.
Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
Manager and Server
Lucky's Steakhouse
Fenton, MI
09.1997 - 01.2024
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Cross-trained existing employees to maximize team agility and performance.
Vice President of Driving Nanny Operations
Kidcaboo
Phoenix, AZ
07.2019 - 10.2021
Provided accurate, clear and consistent data that produced actionable results and improved operational performance.
Managed fiscal, business and operational strategies of divisions.
Owned and nurtured well-being of operational organization.
Worked with COO to create long-term tactical plan to grow business.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
Prepared monthly and statistical reports.
Curriculum and Design
Scottsdale Unified School District
Scottsdale, AZ
08.2020 - 01.2022
Enhanced production efficiency by optimizing manufacturing processes and implementing innovative design solutions.
Developed high-quality product designs for improved performance and increased customer satisfaction.
Streamlined assembly line operations by designing efficient workflows and reducing bottlenecks.
Collaborated with cross-functional teams to ensure seamless integration of engineering principles into product development processes.
Algebra and Geometry Teacher
Scottsdale Unified School District
06.2010 - 01.2021
Provided meaningful math instruction to improve math skills of over 200 children per day.
Prepared and implemented lesson plans covering required course topics.
Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
Inspired academic success based on belief that all students can achieve excellence, regardless of background.
Manager
Math Rise Learning Center
09.2011 - 07.2017
Managed and motivated employees to be productive and engaged in work.
Maintained detailed files and created charts tracking students learning progress.
Identified learning needs and implemented fun and engaging learning activities to help students advance.
Accomplished multiple tasks within established timeframes.
Provided one-on-one and small group instruction to over 100 students falling behind in math skills.
Assessed current reading levels and planned optimal educational strategies to help students improve math and language skills.
Provided positive feedback often to encourage continued reading success.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Supported students with helpful study habits and exam strategies.
Mathematics Teacher
Peoria Unified School District
06.2012 - 05.2017
Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.
Prepared and implemented lesson plans covering required course topics.
Mentored students on individual basis to help develop math skills.
Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Scheduled appointments with parents to discuss student progress and classroom behavior.
Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
Provided meaningful math instruction to improve math skills of children.
Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
8th Grade Math Teacher
Peoria Unified School District
06.2009 - 06.2012
Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost success chance.
Cultivated relationships with parents for complete support network.
Provided meaningful math instruction to improve math skills of children.
Prepared and implemented lesson plans covering required course topics.
Implemented peer tutoring system to enhance comprehensive understanding of math techniques and increase student test scores.
Part of PBIS team for the school and took part in implementing school wide behavior plans, mission statements and school wide success.
Education
Masters of Educational Administration -
Grand Canyon University
Phoenix, AZ
04.2019
Bachelor of Science - Elementary Education, Integrated Science, Language Arts
AEPA
Middle Level Mathematics
Central Michigan University
Mount Pleasant, MI
12.2008
Skills
Motivational Leadership
Mathematical and Logical Thinking
Curriculum Design
Operations Oversight
Critical Thinking
Leadership and People Development
Hiring and Onboarding
Project Design
Accounting
Time Management/Multi-Tasking
Processes And Procedures
Remote Working Environment
Timeline
Curriculum and Design
Scottsdale Unified School District
08.2020 - 01.2022
Personal Shopper
Shipt
11.2019 - Current
Vice President of Driving Nanny Operations
Kidcaboo
07.2019 - 10.2021
Mathematics Teacher
Peoria Unified School District
06.2012 - 05.2017
Manager
Math Rise Learning Center
09.2011 - 07.2017
Algebra and Geometry Teacher
Scottsdale Unified School District
06.2010 - 01.2021
8th Grade Math Teacher
Peoria Unified School District
06.2009 - 06.2012
Manager and Server
Lucky's Steakhouse
09.1997 - 01.2024
Masters of Educational Administration -
Grand Canyon University
Bachelor of Science - Elementary Education, Integrated Science, Language Arts
AEPA
Middle Level Mathematics