Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Stacey Akel

Burr Ridge

Summary

Results-driven, detail-oriented professional recognized for a strong work ethic and unwavering dedication to achieving organizational goals. Expertise in cultivating and maintaining relationships, developing efficient documentation systems, and managing schedules amidst competing priorities. Proficient in project management principles, business processes, and customer service best practices, ensuring seamless operations and enhanced client satisfaction. Committed to continuous improvement and delivering high-quality results in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Senior Resource Planning Coordinator

Capgemini
01.2019 - 01.2021
  • Responsible for creating and managing all staffing plans within the implementation department, and for managing and overseeing resource availability to inform recruiting efforts, project timeline compliance, and new project starts.
  • Maintain staffing and allocation information for over 130 resources for eCommerce implementation projects.
  • Maintain project resource needs through various methods including regular review of project plans, timesheets, planned vs actual reporting, coordination with Project Managers, Technical Leads, and partner organizations.
  • Facilitate Project Staffing allocation plans in a very dynamic, fast-paced environment requiring impeccable attention to detail, ability to fluidly and effectively manage shifting priorities, and clear communication across multiple departments and partner organizations.
  • Maintain clear visibility into project staffing plans by producing and delivering reporting and staffing data for department-wide review.
  • Maintain in-depth staffing records to accurately forecast Quarterly staffing requirements and to inform recruiting needs, available project start dates, and potential staffing gaps.
  • Communicate regularly with the recruiting team to ensure that resource needs, and timing of such, are clearly understood. Create and monitor such demand in Capgemini ERM systems.
  • Complete necessary documentation for new off-shore contract resources to ensure appropriate engagement with project teams, and to minimize negative impact on project timelines.
  • Interface regularly with Project Managers, Account Managers, Development Managers, COO, CFO, and other partners as needed to develop staffing forecasts and plan for upcoming project starts in accordance with resource availability.
  • Work with platform partners to schedule certification courses and exams for the development teams, both internal and contract / offshore. Schedule and coordinate delivery of private training sessions as appropriate.
  • Advise project managers on staffing best practices/process and monitor for compliance. Periodically and as needed, review project plans produced by Project Managers to confirm alignment with best practices, and to call out any gaps or deviations from process (staffing, or other).
  • Track new projects, schedule changes, and work change requests as they relate to resource needs.
  • Create and maintain company-wide documentation around staffing guidelines, and best practices. Onboard all new Project Managers and Development Managers to staffing process.
  • Produce & distribute periodic reports of Project Staffing Plans.
  • Monitor multiple systems to ensure utilization consistency / optimal utilization across the development team, investigate discrepancies, and produce weekly utilization reports.
  • Monitor new-hires, staff outage plans, certification updates, project history updates, skills inventory updates.
  • Regularly solicit performance feedback from Project Managers, Technical Leads, and partners for the development team resources– and use this feedback to work with Development Managers in identifying training/coaching opportunities, and opportunities for career path planning.

Resource Planning Coordinator

Lyons Consulting Group
01.2014 - 01.2018
  • Responsible for creating and managing all staffing plans within the implementation department, and for managing and overseeing resource availability to inform recruiting efforts, and new project starts.
  • Maintain staffing and allocation information for over 110 resources for eCommerce implementation projects.
  • Maintain project resource needs through various methods including regular review of project plans, timesheets, planned vs actual reporting, coordination with Project Managers, Technical Leads, and partner organizations.
  • Facilitate Project Staffing allocation plans in a very dynamic, fast-paced environment requiring impeccable attention to detail, ability to fluidly and effectively manage shifting priorities, and clear communication across multiple departments and partner organizations.
  • Maintain clear visibility into project staffing plans by sending out regular reporting and generating staffing data for department-wide review.
  • Maintain in-depth staffing records to accurately forecast Quarterly staffing requirements and to inform recruiting needs, available project start dates, and potential staffing gaps. Communicate regularly with the recruiting team to ensure that resource needs, and timing of such, are clearly understood.
  • Interface regularly with Project Managers, Account Managers, Development Managers, COO, CFO, and other partners as needed to develop staffing forecasts and plan for upcoming project starts in accordance with resource availability.
  • Work with platform partners to schedule certification courses and exams for the development teams, both internal and contract / offshore. Schedule and coordinate delivery of private training sessions as appropriate.
  • Advise project managers on staffing best practices/process and monitor for compliance. Periodically and as needed, review project plans produced by Project Managers to confirm alignment with best practices, and to call out any gaps or deviations from process (staffing, or other).
  • Track new projects, schedule changes, and work change requests as they relate to resource needs.
  • Create and maintain company-wide documentation around staffing guidelines, and best practices. Onboard all new Project Managers and Development Managers to staffing process.
  • Produce & distribute periodic reports of Project Staffing Plans.
  • Monitor multiple systems to ensure utilization consistency / optimal utilization across the development team, investigate discrepancies, and produce weekly utilization reports.
  • Monitor new-hires, staff outage plans, certification updates, project history updates, skills inventory updates.
  • Spearhead an initiative to create custom reporting within Tenrox specific to resource planning and resource management. Work closely with the Tenrox sales representative, and the Tenrox developer to ensure custom reporting requirements were captured and implemented successfully. Lead several training sessions with the Project Management team to instruct on generation of this new report, and use cases.
  • Regularly solicit performance feedback from Project Managers, Technical Leads, and partners for the development team resources– and use this feedback to work with Development Managers in identifying training/coaching opportunities, and opportunities for career path planning.

Office Manager/Assistant Business Manager

Magnum Sales Corporation
01.2011 - 01.2014
  • Responsible for day-to-day operations and management of Magnum Sales Corporation. Understand the statutory responsibilities of the business, and ensure that they are met.
  • Manage all office operations and, exercise judgment and discretion in their execution. Oversee, mentor, and train employees.
  • Serve as liaison between multiple corporate partners, clients, and government agencies and officials to ensure consistency, efficacy, and correct procedure in business initiatives and contracts. Ensure all licenses and permits are maintained according to local and national regulations.
  • Manage financial responsibilities, including domestic and international wires, accounts payable/accounts receivable, keeping records for tax purposes and preparing local and state tax documentation.
  • Prepare personal and corporate documents – including correspondence, contracts, purchase orders, and regulatory forms.
  • Oversee all proceedings involving company imports– including paperwork, import permits, correspondence with customs and other local and national governing agencies.
  • Manage all web-based sales – including customer service, order processing, inventory management, and website maintenance.
  • Oversee, mentor, and train employees.

Education

Bradley University - Biochemistry

Bradley University

Michigan State University - Biological Sciences/Business

Michigan State University

Skills

  • Microsoft Office Suite
  • Cross-functional coordination
  • Scheduling expertise
  • Multitasking and organization
  • Relationship building
  • Adaptability and flexibility
  • Project assistance

Accomplishments

  • Michigan State University Honors College
  • Bradley University Presidential Scholar
  • Rotary International Youth Exchange Student – Japan
  • National Society of Collegiate Scholars

Languages

Japanese
Elementary

Timeline

Senior Resource Planning Coordinator

Capgemini
01.2019 - 01.2021

Resource Planning Coordinator

Lyons Consulting Group
01.2014 - 01.2018

Office Manager/Assistant Business Manager

Magnum Sales Corporation
01.2011 - 01.2014

Michigan State University - Biological Sciences/Business

Michigan State University

Bradley University - Biochemistry

Bradley University

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