Stacey Alas-Roque
Frederick,MD
Summary
Designer with over 30 plus years of experience in retail sales, specializing in Tile Design and flooring solutions. Proficiency in project management, consistently exceeding sales targets through tailored design consultations expert customer service. Known for innovative way’s through designs that transform spaces and enhance client satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Ready for my next adventure.
Overview
33
33
years of professional experience
1989
1989
years of post-secondary education
Work History
Director of Ashburn Design Center
Looney’s Tile and Grout
Ashburn, Virginia
04.2025 - 07.2025
- Directed strategic planning for tile and grout projects across multiple locations.
- Oversaw daily operations to ensure efficient workflow and quality standards.
- Managed budget allocation for materials and labor to optimize resources.
- Collaborated with vendors to negotiate contracts and secure favorable terms.
- Developed training programs for staff to enhance skills and product knowledge.
- Fostered a positive work environment through effective team communication and support.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Identified opportunities for improvement in operational performance metrics.
- Implemented systems for tracking progress on key initiatives or projects.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
Interior Design Sales Consultant
The Tile Shop
Rockville, MD
03.2024 - 04.2025
- Advised customers on tile selection and design options.
- Conducted product demonstrations to showcase features and benefits.
- Managed inventory levels to ensure product availability.
- Collaborated with team members to enhance customer service experiences.
- Analyzed customer needs and identified solutions to meet their requirements.
- Developed relationships with contractors for repeat business opportunities.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
Design Sales Consultant
Architessa
Rockville, MD
02.2021 - 10.2022
Sales and Design
Floormax
Silver Spring, MD
09.2016 - 06.2020
Beauty Advisor
Ulta
Martinsburg, WV
09.2016 - 01.2017
Bath Designer
Bath & Kitchen Showroom
Rockville, MD
04.2016 - 07.2016
Owner/Design & Sales
GGL, llc
Rockville, MD
08.2010 - 04.2016
- Conduct design consultations, boosting sales and client satisfaction through tailored solutions.
- Build client and team relationships, ensuring smooth project execution and high satisfaction.
- Analyze trends to recommend tiles, enhancing design impact and optimizing space use.
- Create innovative designs with advanced tiles, transforming residential and commercial spaces.
- Consistently meet and exceed sales targets by providing expert advice, conducting effective product demonstrations, and closing deals with a focus on customer needs.
- Managed Salesforce data to optimize sales processes, enhancing efficiency and client satisfaction.
- Delivered client quotes swiftly, ensuring prompt communication and improved response times.
- Arranged client meetings to strengthen relationships, contributing to increased sales.
- Developed tailored tile designs for diverse projects, showcasing creative problem-solving.
- Followed up on leads, achieving high closure rates and boosting revenue significantly.
- Designed and sold diverse flooring options, enhancing customer satisfaction and project success.
- Coordinated space measurements and design consultations, ensuring precise project execution.
- Delivered flooring samples to clients, facilitating informed decision-making and increased sales.
- Developed comprehensive proposals covering materials and installation, driving client engagement.
- Collaborated with installers on-site to ensure design accuracy and project completion.
Senior Sales Designer & Purchasing
Placido Euro Spaces
Rockville, MD
06.2013 - 07.2015
Senior Sales Designer
Architectural Ceramics
Rockville, MD
02.1992 - 07.2010
- Designed client spaces, boosting satisfaction and securing contracts.
- Managed showroom, enhancing sales with strategic displays.
- Procured products, ensuring timely delivery and cost efficiency.
- Conducted site visits, aligning projects with client needs.
- Increased revenue through strategic contract acquisition.
- Led high-end tile sales, boosting growth via expert product knowledge and strategic initiatives.
- Expanded client base and improved project efficiency through refined business strategies.
- Managed projects to timely completion, consistently ensuring high levels of customer satisfaction.
- Delivered exceptional customer service, cultivating long-term client relationships.
- Collaborated on design solutions, achieving impactful and aesthetically pleasing outcomes.
Education
Wheaton High School
Wheaton, MD Skills
- Design
- Sales
- Customer Service
- Microsoft Word
- Outlook
- SAP
- SalesForce
- MAS90
- MAS200
- Project Management
- Interior Design
- Flooring
- Tile
- Bath Design
- Purchasing
- Business Development
- Project management
- Budget allocation
- Product knowledge
- Customer relationship management
Timeline
Director of Ashburn Design Center
Looney’s Tile and Grout
04.2025 - 07.2025
Interior Design Sales Consultant
The Tile Shop
03.2024 - 04.2025
Design Sales Consultant
Architessa
02.2021 - 10.2022
Sales and Design
Floormax
09.2016 - 06.2020
Beauty Advisor
Ulta
09.2016 - 01.2017
Bath Designer
Bath & Kitchen Showroom
04.2016 - 07.2016
Senior Sales Designer & Purchasing
Placido Euro Spaces
06.2013 - 07.2015
Owner/Design & Sales
GGL, llc
08.2010 - 04.2016
Senior Sales Designer
Architectural Ceramics
02.1992 - 07.2010
Wheaton High School
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