Stacey Allen LCSW
Twin Falls,ID
Summary
Experienced crisis response professional knowledgeable about strategies for reintroducing calm to emotionally-charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance and always being present with my clients. Focused Caring Social Worker skilled in delivering caring and compassionate support to address all mental health issues. Well-versed in leading both one-on-one and group counseling sessions to improve client well-being and coping skills development. 20-year history of advocating for clients to obtain resources and enhance support networks. Adept at optimizing program operations to maximize support.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Social Services Supervisor
St. Luke's Magic Valley Medical Center
Twin Falls, ID
01.2023 - Current
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into community.
- Performed short-term therapy, provided education and responded to crisis situations.
- Presented clinical documentation and observations to interdisciplinary team.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
Director of Clinical Services
Precision Healthcare
Idaho Falls, ID
04.2022 - 01.2023
- Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into community.
- Presented clinical documentation and observations to interdisciplinary team.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Implemented new policies and educated staff on changes.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Social Work Supervisor
VieMed
Phoenix AZ
04.2021 - 04.2022
- Preserved and prepared reports and treatment records.
- Organized clinical documentation, treatment plans, and referrals.
- Provided ongoing counseling to help patients deal with conditions and processes.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Completed psychosocial evaluations and needs assessments.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Conducted research, gathered information from multiple sources and presented results.
- Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting over 100 clients in acquiring needed aid.
Clinical Supervisor
Arizona Mentor
Phoenix AZ 85012
12.2020 - 04.2021
- Document risk to each client and context of concerns.
- Use skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Evaluate risk to client or others by gathering information and conducting assessments.
- Devise and enhance treatment strategies to promote continued progress.
- Deliver individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Resolve conflicts and negotiate agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
- Implement new policies and educate staff on changes.
- Developed, implemented, revised and evaluated policies and procedures.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Direct day-to-day administrative and operational functions for 40-bed facility, providing guidance and leadership to over 20 employees across more than 5 departments.
- Organized clinical documentation, treatment plans, and referrals.
- Responded to crisis situations with calm and professional approach to optimize support.
- Lead and directed team of 25 clinical personnel and support staff.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Spearheaded and implemented new projects to expand scope of engagement.
Mental Health Director/Therapist
Ohana Behavioral Services
01.2020 - 11.2020
- Effectively maintained caseload of 25 sessions per week using alternative therapies.
- Led weekly group with up to 30 participants focusing on meditation, problem solving and self-healing.
- Tracked progress according to goals for all interventions.
- Assisted in coordination of all mental health support services provided by care team.
- Documented all patient information, treatment plans, and patient responses.
- Provided crisis support and emergency care for patients.
- Provided tools for clients and families to communicate better and negotiate issues for improved family relationships.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
Lead Clinician-Corrections
NaphCare Inc.
Reno NV
05.2017 - 01.2020
- Established appropriate course of treatment and implemented interventions.
- Provided patients with detailed information about symptoms, causes and treatment expectations.
- Evaluated patient concerns, histories, appearance and responses to form picture of current health state.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of mental health inmates and suicidality and care best practices.
- Applied array of different methodologies to assist patients with therapy.
- Assessed clinical risk and danger to suicidal inmates and determined appropriate level of response and intervention.
- Documented psychiatric services and responses to treatment in patient case files.
- Offered expert testimony for legal consultations and court hearings.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Medical Social Worker
Abode Hospice And Home Health
05.2013 - 05.2017
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Utilized positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies and trust intuition in decision-making.
- Applied array of different methodologies to assist patients with end of life therapy.
Clinical Team Leader
Renaissance Ranch
1020 Landbank Idaho Falls ID 83402
05.2012 - 05.2017
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Managed caseload of 30 patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
- Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
- Fostered staff development and competency through supervision, coaching, trainings and team meetings.
Trauma Counselor
Help Incorporated
01.2009 - 05.2013
- Worked with 25 clients to understand trauma and provide exceptional trauma based healing service.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
- Helped clients pinpoint emotions underlying personal and relational conflicts.
- Mediated conflicts within families to clarify and resolve underlying issues.
- Involved clients' family members in planning social service programs.
School Counselor Intern
Dora Erickson Elementary School
05.2005 - 05.2008
- Provided referrals for community resources and mental health professionals for families and students.
- Developed and adhered to school counseling program in alignment with Idaho standards.
- Counseled students wherein behavior, school progress, mental or physical impairment indicated need for assistance, diagnosing students' problems and arranging for needed services
- Planned, implemented, monitored and assessed classroom instructional program.
- Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
- Assisted in developing student-led after-school tutoring program to teach under-privileged students.
- Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress.
Education
Master of Arts - Master of Social Work
Walla Walla University
College Place, WA08.2008
Bachelor of Arts - Social Work
Idaho State University
Pocatello, ID05.2007
Skills
- Reflective Listening
- Service Screening
- Mental Health
- Insurance Knowledge
- Suicide prevention
- Crisis handling
- Treatment planning
- Clinical supervision
- Staff Scheduling
- Clinical Quality Improvement
- Clinical instruction
- Client advocacy
- Substance abuse therapy
- Documentation
- Record-keeping
- Strategic planning
- Time management
- Team building
- Community outreach programs
- Records management
- Direct Patient Care
- Effective communication
Certification
- Licensed Clinical Social Worker in:
- Utah LCSW-10631638-3501
- Illinois LCSW-149.022366
- Kansas LCSW-05272
- Iowa LCSW-101308
- Idaho LCSW-35279
- Nevada LCSW-7846C
- Arizona LCSW-18304
- New Mexico LCSW-C-11678
- Registered Clinical Supervisor in Arizona
- Trauma Trained Therapist
Timeline
Social Services Supervisor
St. Luke's Magic Valley Medical Center
01.2023 - Current
Director of Clinical Services
Precision Healthcare
04.2022 - 01.2023
Social Work Supervisor
VieMed
04.2021 - 04.2022
Clinical Supervisor
Arizona Mentor
12.2020 - 04.2021
Mental Health Director/Therapist
Ohana Behavioral Services
01.2020 - 11.2020
Lead Clinician-Corrections
NaphCare Inc.
05.2017 - 01.2020
Medical Social Worker
Abode Hospice And Home Health
05.2013 - 05.2017
Clinical Team Leader
Renaissance Ranch
05.2012 - 05.2017
Trauma Counselor
Help Incorporated
01.2009 - 05.2013
School Counselor Intern
Dora Erickson Elementary School
05.2005 - 05.2008
Master of Arts - Master of Social Work
Walla Walla University
Bachelor of Arts - Social Work
Idaho State University