Stacey Allen LCSW
Twin Falls,ID
Summary
Experienced crisis response professional knowledgeable about strategies for reintroducing calm to emotionally-charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance and always being present with my clients. Focused Caring Social Worker skilled in delivering caring and compassionate support to address all mental health issues. Well-versed in leading both one-on-one and group counseling sessions to improve client well-being and coping skills development. 20-year history of advocating for clients to obtain resources and enhance support networks. Adept at optimizing program operations to maximize support.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Social Services Supervisor
St. Luke's Magic Valley Medical Center
01.2023 - Current
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into community.
- Performed short-term therapy, provided education and responded to crisis situations.
- Presented clinical documentation and observations to interdisciplinary team.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
Director of Clinical Services
Precision Healthcare
04.2022 - 01.2023
- Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into community.
- Presented clinical documentation and observations to interdisciplinary team.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Implemented new policies and educated staff on changes.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Social Work Supervisor
VieMed
04.2021 - 04.2022
- Preserved and prepared reports and treatment records.
- Organized clinical documentation, treatment plans, and referrals.
- Provided ongoing counseling to help patients deal with conditions and processes.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Completed psychosocial evaluations and needs assessments.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Conducted research, gathered information from multiple sources and presented results.
- Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting over 100 clients in acquiring needed aid.
Clinical Supervisor
Arizona Mentor
12.2020 - 04.2021
- Document risk to each client and context of concerns.
- Use skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Evaluate risk to client or others by gathering information and conducting assessments.
- Devise and enhance treatment strategies to promote continued progress.
- Deliver individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Resolve conflicts and negotiate agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
- Implement new policies and educate staff on changes.
- Developed, implemented, revised and evaluated policies and procedures.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Direct day-to-day administrative and operational functions for 40-bed facility, providing guidance and leadership to over 20 employees across more than 5 departments.
- Organized clinical documentation, treatment plans, and referrals.
- Responded to crisis situations with calm and professional approach to optimize support.
- Lead and directed team of 25 clinical personnel and support staff.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Spearheaded and implemented new projects to expand scope of engagement.
Mental Health Director/Therapist
Ohana Behavioral Services
01.2020 - 11.2020
- Effectively maintained caseload of 25 sessions per week using alternative therapies.
- Led weekly group with up to 30 participants focusing on meditation, problem solving and self-healing.
- Tracked progress according to goals for all interventions.
- Assisted in coordination of all mental health support services provided by care team.
- Documented all patient information, treatment plans, and patient responses.
- Provided crisis support and emergency care for patients.
- Provided tools for clients and families to communicate better and negotiate issues for improved family relationships.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
Lead Clinician-Corrections
NaphCare Inc.
05.2017 - 01.2020
- Established appropriate course of treatment and implemented interventions.
- Provided patients with detailed information about symptoms, causes and treatment expectations.
- Evaluated patient concerns, histories, appearance and responses to form picture of current health state.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of mental health inmates and suicidality and care best practices.
- Applied array of different methodologies to assist patients with therapy.
- Assessed clinical risk and danger to suicidal inmates and determined appropriate level of response and intervention.
- Documented psychiatric services and responses to treatment in patient case files.
- Offered expert testimony for legal consultations and court hearings.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Medical Social Worker
Abode Hospice And Home Health
05.2013 - 05.2017
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Utilized positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies and trust intuition in decision-making.
- Applied array of different methodologies to assist patients with end of life therapy.
Clinical Team Leader
Renaissance Ranch
05.2012 - 05.2017
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Managed caseload of 30 patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
- Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
- Fostered staff development and competency through supervision, coaching, trainings and team meetings.
Trauma Counselor
Help Incorporated
01.2009 - 05.2013
- Worked with 25 clients to understand trauma and provide exceptional trauma based healing service.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
- Helped clients pinpoint emotions underlying personal and relational conflicts.
- Mediated conflicts within families to clarify and resolve underlying issues.
- Involved clients' family members in planning social service programs.
School Counselor Intern
Dora Erickson Elementary School
05.2005 - 05.2008
- Provided referrals for community resources and mental health professionals for families and students.
- Developed and adhered to school counseling program in alignment with Idaho standards.
- Counseled students wherein behavior, school progress, mental or physical impairment indicated need for assistance, diagnosing students' problems and arranging for needed services
- Planned, implemented, monitored and assessed classroom instructional program.
- Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
- Assisted in developing student-led after-school tutoring program to teach under-privileged students.
- Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress.
Education
Master of Arts - Master of Social Work
Walla Walla University
College Place, WA08.2008
Bachelor of Arts - Social Work
Idaho State University
Pocatello, ID05.2007
Skills
- Reflective Listening
- Service Screening
- Mental Health
- Insurance Knowledge
- Suicide prevention
- Crisis handling
- Treatment planning
- Clinical supervision
- Staff Scheduling
- Clinical Quality Improvement
- Clinical instruction
- Client advocacy
- Substance abuse therapy
- Documentation
- Record-keeping
- Strategic planning
- Time management
- Team building
- Community outreach programs
- Records management
- Direct Patient Care
- Effective communication
Certification
- Licensed Clinical Social Worker in:
- Utah LCSW-10631638-3501
- Illinois LCSW-149.022366
- Kansas LCSW-05272
- Iowa LCSW-101308
- Idaho LCSW-35279
- Nevada LCSW-7846C
- Arizona LCSW-18304
- New Mexico LCSW-C-11678
- Registered Clinical Supervisor in Arizona
- Trauma Trained Therapist
Timeline
Social Services Supervisor
St. Luke's Magic Valley Medical Center
01.2023 - Current
Director of Clinical Services
Precision Healthcare
04.2022 - 01.2023
Social Work Supervisor
VieMed
04.2021 - 04.2022
Clinical Supervisor
Arizona Mentor
12.2020 - 04.2021
Mental Health Director/Therapist
Ohana Behavioral Services
01.2020 - 11.2020
Lead Clinician-Corrections
NaphCare Inc.
05.2017 - 01.2020
Medical Social Worker
Abode Hospice And Home Health
05.2013 - 05.2017
Clinical Team Leader
Renaissance Ranch
05.2012 - 05.2017
Trauma Counselor
Help Incorporated
01.2009 - 05.2013
School Counselor Intern
Dora Erickson Elementary School
05.2005 - 05.2008
Master of Arts - Master of Social Work
Walla Walla University
Bachelor of Arts - Social Work
Idaho State University