Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacey Austin

Campbell,NY

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Goal-oriented Teachers Aide/Assistant offers support to students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Teachers Aide

Campbell Savona Central School
08.2021 - Current
  • Aided students with special needs, providing individualized support and helping them reach their full potential.
  • Established positive classroom environment by fostering strong relationships with students, promoting respect and open communication.
  • Assisted teachers with administrative tasks such as photocopying worksheets or grading papers efficiently without compromising quality feedback.
  • Provided one-on-one tutoring sessions for struggling students, leading to increased confidence and success in coursework.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported classroom activities, tutoring, and reviewing work.
  • Enhanced student comprehension by utilizing visual aids and interactive activities during lessons.

Teacher's Assistant

Gst Boces
07.2025 - 08.2025
  • Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
  • Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Supported classroom activities, tutoring, and reviewing work.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.

Patient Service Representative

Guthrie Medical Group
07.1989 - 08.2021
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Used EPIC to schedule appointments.
  • Handled customer service inquiries in person, via telephone and through email.
  • Actively participated in team meetings focused on improving workflows and enhancing overall practice performance.
  • Built and maintained positive working relationships with patients and staff.
  • Balanced deposits and credit card payments each day.
  • Took copayments and compiled daily financial records.
  • Coordinated referrals efficiently between primary care providers and specialists, ensuring a seamless patient experience.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Provided excellent customer service to patients and medical staff.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Greeted and assisted patients with check-in procedures.

Education

High School Diploma -

Addison Central School
Addison, NY
06.1986

Skills

  • Effective communication
  • Relationship building
  • Positive attitude
  • Classroom preparation and maintenance
  • Instructional support
  • Classroom support
  • Individual student assistance
  • Teacher support and collaboration
  • Supervising student activities
  • One-on-one and small group instruction
  • Punctual and dependable

Certification

  • Certified Teaching Assistant

Timeline

Teacher's Assistant

Gst Boces
07.2025 - 08.2025

Teachers Aide

Campbell Savona Central School
08.2021 - Current

Patient Service Representative

Guthrie Medical Group
07.1989 - 08.2021

High School Diploma -

Addison Central School

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