Stacey Ayers-Troell
OMAHA,Nebraska
Summary
Career Objective: To secure and build a long-term and rewarding career within a fantastic company in which I can utilize experience and skills.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Extra Space Storage
01.2023 - Current
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and fast-paced environment.
- Gained strong leadership skills by managing projects from start to finish.
Business Relationships Expert
PayPal
01.2019 - 12.2023
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
Department Supervisor
Kohl's
11.2015 - 01.2019
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Built relationships with current customers to maintain goodwill and gain additional business.
Case Manager
Tender Loving Mercy
02.2012 - 10.2015
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Office Manager
A1 Auto Care
08.2010 - 09.2012
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor Of Science - Computer Forensics
University of Arkansas Grantham
Little Rock, ARAssociate Of Applied Science - Integrated Nutrition And Wellness
Auguste Escoffier School of Culinary Arts
Boulder, COSkills
- Make and Maintain Client Relations
- Controlling and Organizing Schedules
- Customer Service Skills
- Advertising and Marketing Skills
- Multi-tasking and Organizing Skills
- Ability to consistently set and meet deadlines
- Proficient in MS Word, Excel, Power Point and Outlook
Timeline
Assistant Manager
Extra Space Storage
01.2023 - Current
Business Relationships Expert
PayPal
01.2019 - 12.2023
Department Supervisor
Kohl's
11.2015 - 01.2019
Case Manager
Tender Loving Mercy
02.2012 - 10.2015
Office Manager
A1 Auto Care
08.2010 - 09.2012
Bachelor Of Science - Computer Forensics
University of Arkansas Grantham
Associate Of Applied Science - Integrated Nutrition And Wellness
Auguste Escoffier School of Culinary Arts