Summary
Overview
Work History
Education
Skills
Timeline
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Stacey Ayers-Troell

OMAHA,Nebraska

Summary

Career Objective: To secure and build a long-term and rewarding career within a fantastic company in which I can utilize experience and skills.

Overview

14
14
years of professional experience

Work History

Assistant Manager

Extra Space Storage
01.2023 - Current
  • Resolved problems, improved operations and provided exceptional service.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Gained strong leadership skills by managing projects from start to finish.

Business Relationships Expert

PayPal
01.2019 - 12.2023
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Applied effective time management techniques to meet tight deadlines.

Department Supervisor

Kohl's
11.2015 - 01.2019
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Built relationships with current customers to maintain goodwill and gain additional business.

Case Manager

Tender Loving Mercy
02.2012 - 10.2015
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Developed and implemented comprehensive case management plans to address client needs and goals.

Office Manager

A1 Auto Care
08.2010 - 09.2012
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Bachelor Of Science - Computer Forensics

University of Arkansas Grantham
Little Rock, AR

Associate Of Applied Science - Integrated Nutrition And Wellness

Auguste Escoffier School of Culinary Arts
Boulder, CO

Skills

  • Make and Maintain Client Relations
  • Controlling and Organizing Schedules
  • Customer Service Skills
  • Advertising and Marketing Skills
  • Multi-tasking and Organizing Skills
  • Ability to consistently set and meet deadlines
  • Proficient in MS Word, Excel, Power Point and Outlook

Timeline

Assistant Manager

Extra Space Storage
01.2023 - Current

Business Relationships Expert

PayPal
01.2019 - 12.2023

Department Supervisor

Kohl's
11.2015 - 01.2019

Case Manager

Tender Loving Mercy
02.2012 - 10.2015

Office Manager

A1 Auto Care
08.2010 - 09.2012

Bachelor Of Science - Computer Forensics

University of Arkansas Grantham

Associate Of Applied Science - Integrated Nutrition And Wellness

Auguste Escoffier School of Culinary Arts

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Stacey Ayers-Troell