Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Stacey Bailey

Henderson,NV

Summary

I am a motivated and dedicated professional who thrives in fast-paced environments. I have vast experience in managing and implementing a plethora of Public Health, Health Promotion and Wellbeing projects, within a variety of environments, as well as strategic planning, evaluation and high- level reporting. Additionally, I have led social media and print media communications (press releases, brochures, posters and web content), developed internal and external strategic communication plans and integrated a wide range of health campaigns, through content development and management, using health promotion principles and frameworks. I excel in developing and harnessing long term partnerships with extensive experience in relationship building. I am a strong communicator both written and verbal, with exceptional interpersonal skills who enjoys collaborating within a team to achieve aligned tasks and goals, but also very self-motivated. My passion is to use health promotion, social determinants of health and advocacy to drive health awareness, support and health literacy through a holistic and equitable lens within communities and organizations to support the environments where people live and work.

Overview

8
8
years of professional experience

Work History

Head of Community Health Promotion

TALLANGATTA HEALTH SERVICE
Brisbane, Australia
08.2021 - 03.2023
  • Headed the Health Promotion Department for our Community Health-Health Promotion portfolio
  • Prioritized with undertaking community needs assessment and analysis, to identify health promotion needs of the communities within the Tallangatta Health Service catchment area, as well as internally within the health service
  • I managed the planning and implementation of community events, activities and workshops, as well as the evaluation and data reporting to the state Department of Health
  • I harnessed the development of strong partnerships and linkages with community, local government and agencies to implement state-wide health initiatives and systems thinking projects in a number of settings; workplaces, education settings, council run facilities, ensuring effective delivery of health promotion programs to ensure scalability and sustainability
  • Participated in quality improvement activities within the department and organization
  • As the health promotion officer, I became experienced in reviewing and developing policies, procedures and change management for employees at the Health Service and local education settings, as well as supporting grant writing and funding applications for various settings and community groups
  • Additionally, I was the Health Service's lead Communications Officer for social media and a range of print media
  • During the COVID-19 pandemic I provided continuous community updates, vaccination information and developed specific awareness campaigns for our community
  • To create a streamlined social media approach, I developed a strategic communications plan and integrated a wider and more creative range of health awareness campaigns to modernize the social media platform and create a more cohesive branding appearance, whilst aligning with other health services and local governments.

Onboarding, Health & Wellbeing Manager

ENTAIN GROUP AUSTRALIA
08.2018 - 03.2022
  • I was responsible for integrating more streamlined process in the onboarding, hiring and development and upskilling of new operators in the client services department
  • I contributed to improving customer service experience and facilitate organic growth and the implementation of wellbeing initiatives to reduce burnout and turnover, such as take-a-break, team building events and quiet room development
  • I recruited, mentored and developed customer service operators and nurtured an environment where they can excel through encouragement and empowerment
  • I developed a new service procedure and reviewed policies and standards
  • Analysis of statistics and completion of accurate reports enabled me to manage performance and KPIs
  • I often collaborated and partnered with many internal departments, including the support of developing service procedures for the responsible gambling processes within client services and partnered with Responsible Australia to align responsible gambling goals using a health promotion lens
  • I continued a weekend part time role as a Training Officer to provide additional support concurrently with the Health Promotion role for a period of time, in this role I established new training manuals, data analysis, review operators KPIs, streamlined and reviewed processes.

Student Wellbeing Liaison Officer

UNIVERSITY OF THE SUNSHINE COAST
10.2018 - 12.2019
  • This was an opportunity provided by the University to allow specific students to work within the organization
  • My role included presenting to students during the University Open Day and orientation, facilitating/co-facilitating group discussions for a multitude of wellbeing events
  • I provided support and guidance on processes and procedures to resolve issues for students as first point of contact
  • The role further developed my communication skills as I worked within the International Student Services with many students from culturally and linguistically diverse backgrounds
  • I also became proficient in the customer relations (CRM) software tools to support the administrative staff for student queries online.

Sales Manager

OAKFURNITURELAND, THURROCK
11.2014 - 02.2018
  • This role involved many transferable skills through selling, negotiating, problem solving, time management, strategic processes, communication and financial compliance and leadership
  • I was one of the top 10 salespeople within a national 75+ store company selling more than £1.1 million worth of product within the last financial year, whilst meeting all key performance indicators and being part of a successful team, exceeding store sales goal by 125% of yearly target
  • Customer service was paramount, determining their needs and requirements in a sincere and friendly manner
  • I was able to build rapports with customers quickly and develop relationships to increase the likelihood of repeat business
  • I managed the sales floor to ensure all customers were well informed during their visit and sales staff were focused and driven
  • I would run the sales floor, set targets, and hold team briefings as well as engage in training and workshops for staff.

Education

Master of Health Promotion (MHP) -

UNIVERSITY OF SUNSHINE COAST, BRISBANE QLD
12.2019

Bsc Hons Degree Science in Health, Exercise and Sport Biochemistry -

UNIVERSITY OF WALES INSTITUTE OF CARDIFF, UK
01.2007

High School and A-Levels -

KINGDOWN HIGH SCHOOL AND SIXTH FORM, WARMINSTER, UK
01.2002

Skills

  • Managing a large portfolio of projects simultaneously with multi disciplined teams, settings and stakeholders
  • Successfully completed community and workplace health issue analysis
  • Responsible for high level strategic planning, communication plans and evaluation reports
  • Ability to synthesize complex health information and communicate in written form to various audiences and platforms (social media and print media)
  • Outstanding communication and interpersonal skills that have been demonstrated in multiple environments
  • Experienced in developing and accessing health policies and procedures for a range of organizations and settings
  • Experienced and trained in Accidental Counsellor roles and crisis management
  • Experienced in working with and leading diverse teams, enabling collaboration, consultation, trust and innovative problem solving
  • Successfully implemented onboarding, upskilling and wellbeing strategies in a range of environments
  • Proficient in the use of IT software for presentations and data analysis
  • Infectious Disease Control
  • Stress Management Techniques
  • Cultural Sensitivity

References

References provided on request.

Timeline

Head of Community Health Promotion

TALLANGATTA HEALTH SERVICE
08.2021 - 03.2023

Student Wellbeing Liaison Officer

UNIVERSITY OF THE SUNSHINE COAST
10.2018 - 12.2019

Onboarding, Health & Wellbeing Manager

ENTAIN GROUP AUSTRALIA
08.2018 - 03.2022

Sales Manager

OAKFURNITURELAND, THURROCK
11.2014 - 02.2018

Master of Health Promotion (MHP) -

UNIVERSITY OF SUNSHINE COAST, BRISBANE QLD

Bsc Hons Degree Science in Health, Exercise and Sport Biochemistry -

UNIVERSITY OF WALES INSTITUTE OF CARDIFF, UK

High School and A-Levels -

KINGDOWN HIGH SCHOOL AND SIXTH FORM, WARMINSTER, UK

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