Stacey Banta
Jay,OK
Summary
Offering excellent communication and interpersonal skills, with strong desire to learn and grow in customer service. Brings ability to quickly understand and address customer needs, using basic problem-solving and technology skills. Ready to use and develop these skills in any role I am needed in.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Bar Manager
America's Outdoor Adventure Park
05.2025 - 11.2025
- Managed daily bar operations, ensuring efficient service and customer satisfaction.
- Trained staff on cocktail preparation and beverage service standards.
- Developed creative drink menus to enhance guest experience and engagement.
- Maintained inventory levels, tracking supplies for timely reordering.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Bartender/Manager on Duty
Mid America Outdoors
04.2022 - 03.2024
- Created and served a diverse range of beverages tailored to customer preferences.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Assisted in training new bartenders on drink preparation techniques and service protocols.
- Managed inventory levels, placing orders for supplies to ensure adequate stock availability.
- Engaged with customers to provide exceptional service, enhancing overall experience and satisfaction.
- Handled cash transactions accurately, balancing daily sales at the end of shifts.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Office Manager
Ozark Mountain Glass
08.2018 - 02.2022
- Managed daily office operations, ensuring smooth workflow and efficient communication among team members.
- Developed and implemented office procedures, enhancing productivity and organization within the workspace.
- Oversaw inventory management, tracking supplies and coordinating orders to maintain stock levels.
- Trained new staff on administrative processes and company policies, fostering a collaborative work environment.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
BARTENDER/NIGHTTIME BAR MANAGER
FATTY'S BAR & GRILL
05.2015 - 11.2021
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Trained new staff on drink preparation techniques and customer service protocols.
- Managed inventory levels effectively, ensuring timely replenishment of supplies for uninterrupted service.
- Trained and mentored staff on cocktail preparation and bartending techniques.
- Closed out cash register and prepared cashier report at close of business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
CASHIER
TNT Express
09.2014 - 01.2015
- Processed customer transactions accurately and efficiently, ensuring smooth checkout experience.
- Managed cash register operations, maintaining balanced cash drawers throughout shifts.
- Assisted customers with product inquiries, enhancing overall service satisfaction.
- Trained new cashiers on register operations and customer service protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Office Assistant
Gravette Medical Center/Hospital
01.2009 - 12.2010
- Managed daily office operations, ensuring smooth workflow and efficient task execution.
- Coordinated scheduling for meetings and appointments, optimizing time management for team members.
- Maintained accurate records and files, supporting compliance with organizational standards.
- Assisted in the preparation of reports and presentations, enhancing communication across departments.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Accounts Rec/Accounts Payable Clerk Intern
Kent Rylee Chevrolet
01.1994 - 06.1997
- Processed vendor invoices accurately and in a timely manner.
- Assisted with reconciliation of accounts to ensure accuracy in financial reporting.
- Collaborated with team members to streamline invoice processing workflows.
- Utilized accounting software for tracking and managing payment schedules.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Inspected account books and recorded transactions.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Education
High School Diploma -
Decatur High School
Decatur, ArkansasSkills
- Bar operations management
- Staff training and development
- Customer service excellence
- Inventory management
- Cash handling responsibilities
- Communication skills
- Financial record keeping
- Customer service
- Training and mentoring
- Bar management
- Staff scheduling
- Inventory control
- Supervisory experience
- Shift scheduling
Certification
CERTIFICATE OF COMPLETION:
LEADERSHIP & NEGOTIATION
COMMUNICATION & TEAMWORK
LEARNING SKILLS FOR LIFE-REGULAR
RESPONSIBLE SERVING
RESPONSIBLE BEVERAGE SALES & SERVICE TRAINING
BARTENCER INDUCTION PROGRAM-BARS
CERTIFIED SERVER/SELLER
TAM TECHNIQUES OF ALCOHOL MANAGEMENT CERTIFIED
LICENSE
OKLAHOMA ABLE COMMISSION LIQUOIR LICENSE
Timeline
Bar Manager
America's Outdoor Adventure Park
05.2025 - 11.2025
Bartender/Manager on Duty
Mid America Outdoors
04.2022 - 03.2024
Office Manager
Ozark Mountain Glass
08.2018 - 02.2022
BARTENDER/NIGHTTIME BAR MANAGER
FATTY'S BAR & GRILL
05.2015 - 11.2021
CASHIER
TNT Express
09.2014 - 01.2015
Office Assistant
Gravette Medical Center/Hospital
01.2009 - 12.2010
Accounts Rec/Accounts Payable Clerk Intern
Kent Rylee Chevrolet
01.1994 - 06.1997
High School Diploma -
Decatur High School