Stacey Beebout

• Advised clients on navigating multifaceted healthcare systems, securing vital services and necessary.
• Assessed client progress through follow-up consultations and modified care strategies to enhance outcomes.
• Coordinated interactions between clients and healthcare providers to ensure seamless service delivery.
• Managed the review process and closure of charts alongside workers' compensation state forms, ensuring accuracy and regulatory adherence.
• Compiled and sent charts to BWC MCO's employers and attorneys, ensuring accurate information flow for client cases.
• Streamlined the process of uploading charts to Department of Labor, ensuring enhanced data accessibility for comprehensive departmental analysis.
• Managed referral documentation and communication with specialty groups across Ohio to streamline testing procedures.
• Organized referral logs on Exel spreadsheet.
• Coordinated and responded to phone inquiries from managed care organizations and specialty groups, enhancing client relations and support.
• Streamlined fax management by utilizing and sorting faxes through Fax Right.
• Assisted with patient intake processes to gather necessary information. Supported registration efforts to ensure accurate data entry. Facilitated discharge duties to streamline patient transitions.
• Assisted with patient intake processes in back office settings. Supported lab drawing and vaccine administration. Coordinated patient charts and facilitated drug testing procedures.

• Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
• Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Conducted ongoing reviews of program financial systems to assess cost control measures.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Interceded between employees during arguments and diffused tense situations.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Delegated tasks to administrative support staff to organize and improve office efficiency.

Administrative Assistant/ Lead MA