Stacey Bennett
Chattanooga,TN
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
30
30
years of professional experience
Work History
Director of Operations
Martin-Boyd Christian Home Assisted Living
Chattanooga, TN
10.2016 - 04.2023
- Implemented successful business strategies to increase revenue and target new markets.
- Recognized employees for demonstrating excellent service resulting in increased company morale.
- Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
- Organized and oversaw work schedules of departmental managers.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Interim Executive Director
Martin-Boyd Christian Home Assisted Living
Chattanooga, TN
07.2021 - 04.2022
- Recommended appropriate staffing techniques to meet demands and manage costs.
- Hired, trained and mentored 60 staff members to maximize productivity.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
- Recruited, hired and trained employees on operations and performance expectations.
Director of Food and Nutrition Services
Martin-Boyd Christian Home Assisted Living
Chattanooga, TN
08.1998 - 10.2016
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Resolved problems or concerns to satisfaction of involved parties.
- Trained new employees to perform duties.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Assistant Manager
Ruby Tuesday
Chattanooga, TN
05.1993 - 07.1998
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Education
High School Diploma -
Boyd Buchanan
Chattanooga, TN05.1985
Skills
- Leadership Training
- Operations Oversight
- Cost Reduction
- Performance Assessment
- Resource Allocation
- Employee Motivation
- Policy Development and Enforcement
- Recruitment and Hiring
- Decision Making
License
- Licensed Tennessee Assisted Living Administrator
Timeline
Interim Executive Director
Martin-Boyd Christian Home Assisted Living
07.2021 - 04.2022
Director of Operations
Martin-Boyd Christian Home Assisted Living
10.2016 - 04.2023
Director of Food and Nutrition Services
Martin-Boyd Christian Home Assisted Living
08.1998 - 10.2016
Assistant Manager
Ruby Tuesday
05.1993 - 07.1998
High School Diploma -
Boyd Buchanan
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