Stacey B. Moore
Boone,NC
Summary
- Results-driven, humble team player who takes initiative and thrives in fast-paced environments. Exceptionally detailed, meticulously organized and highly accurate business professional, with over 15 years of experience in retail, office management and administration. Core areas of performance include:
- Legendary customer service skills; Going above and beyond to satisfy and delight every client
- Proficient in Microsoft Office, Outlook, Excel, Tableau, DHIS, Box, Signal, and Cision, and Podio Software
- Excellent written and verbal communication skills
- Advanced time management skills; ability to prioritize for maximum productivity
- High attention to detail, impressive multi-tasking and problem-solving abilities
- 9 years of experience managing, teaching and empowering teams of 3-25
- Servant Leader focused on the gifts and contributions of each team member to achieve common goals
- Design, write and implement day-to-day operating procedures and job specific training manuals
- Establish and maintain win-win vendor/donor/beneficiary relationships
- Successful management of inventory to control costs and exceed sales margins
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Marketing Administrative Assistant
Samaritan's Purse International Relief Organization
01.2023 - Current
- Maintained my personal relationship with Jesus Christ and was a constant witness for Christ
- Provides administrative support to the Director, Marketing & Media Relations including scheduling meetings, monitoring emails, and facilitating timely responses
- Supports the Marketing team by archiving and organizing campaign plans with corresponding reports
- Works with the Travel department to coordinate and arrange travel for all Marketing team members, and submits pre-trip authorization forms via Workflow software
- Submits print and web job requests in the online project management system, Podio
- Supports Marketing Events Manager in external event coordination, including communicating with event hosts, packing for events, taking inventory of supplies, travel and set up/tear down
- Monitor's Samaritan's Purse and Franklin Graham media mention using Cision software, sending out reports to leadership as needed
- Provides communication support to International Affiliate Office teams by sharing art and design file assets, photographs and monthly, quarterly Samaritan's Purse publications, press releases
- Designed and implemented Affiliate Office Communication Hub Sharepoint page
- Reflects Godly character by conducting activities in a manner consistent with the Mission Statement, Statement of Faith, Christian Code of Conduct, Statement of Fidelity to the Holy Scriptures and Distinct Objectives
Administrative Assistant
Samaritan's Purse International Relief Organization
02.2022 - 12.2022
- Maintained my personal relationship with Jesus Christ and was a constant witness for Christ
- Advanced knowledge of Outlook for monitoring, organizing, filtering and flagging high priority emails
- Adjusted automatic replies daily, monitored email inbox size to not exceed 6G, removed attachments and deleted test requests and health information to ensure protection of privacy
- Utilized with efficiency Tableau, DHIS, Box, Signal, Avaya Software and Ministry Workflow Hub sites to support Samaritan's Purse employees in all areas of their personal health while traveling with the Ministry
- Designed Excel Workbooks to track and document the HRCC's daily and monthly production for Senior Leadership
- Extensively organized over two years of archived data for ease of retrieval
- Updated and revised HRCC's Standard Operating Procedures and designed the Administrative Assistant training manual
- Transcribed notes for bi-weekly/monthly staff meetings
- Assisted HRCC Manager in updating all relevant material associated with department name change
Processing Center Floor Manager
Samaritan's Purse/Operation Christmas Child
11.2021 - 12.2021
- Facilitated the processing and preparation of the Operation Christmas Child Season for distribution to children in need
- Acted as the hands and feet of Jesus Christ to bring the good news and great joy to children, families, and communities
- Managed multiple areas of processing shoebox gifts, specifically related to shoebox flow through the processing teams where shoebox gifts are inspected and sorted by volunteers
- Exceptional leadership and organizational skills
- Lead and coached temporary Associate Team Members and thousands of humble volunteers
- Oversaw and helped coach Floor Coordinator ensuring consistent volunteer flow throughout the processing facility
- Worked with Volunteer, Quality Control, Receiving and Processing Facility Manager
Fine Dining Server
Bullfish Grill
11.2020 - 11.2021
Administrative Assistant
QUALICO Development, LLC
01.2019 - 12.2020
- Designed and implemented the day-to-day operations for a new Florida based commercial development company
- Assisted in budget planning, obtained licenses and insurance, designed contracts
- Aided in website design and marketing materials
- Configured office systems, billing procedures and payroll
Administrative Assistant
JKS Construction & Engineering, Inc.
01.2018 - 12.2019
- Developed the opening and operating procedures for a new certified roofing and construction office
- Set-up computer systems, phone, fax and email accounts for multiple executives
- Worked with city and county officials to design an in-office permitting manual
- Conducted industry-specific research to build a client database
Server
Longdoggers
01.2016 - 12.2019
Associate Team Leader
Whole Foods Market/Whole Body
01.2008 - 12.2016
- Supervised all Whole Body Department Operations and Team Members
- Interviewed, Selected and Trained all Employees and Sub Team Buyer's
- Exceeded Margin Targets, Achieved Labor Budgets and Improved Ordering Processes
- Increased Sales and Profitability by 26%
- Managed Inventory and Back Stock Minimizing Profit Loss
- Analyzed Sales, Labor, and Reports to Monitor and Utilized Waste
- Assisted Receiving Manager with Whole Body Products, Invoices and Returns
Vitamin Buyer/Team Member
Whole Foods Market
01.2006 - 12.2008
Administrative Assistant
Adam's Pest Control
01.2005 - 12.2006
- Responsible for general clerical duties including telephone communications, accounts receivable, monthly billing, payroll and meeting minutes
- Generated work orders, developed and coordinated schedules for multiple technicians and made daily decisions regarding their routes
- Possessed and used MS Office, Excel computer skills
Office Manager/Nutritional Counselor
The Holistic Medical Center
01.1999 - 12.2005
- Responsible for the overall operations of wellness clinic, working within a team environment including quality patient care and fiscal duties
- Provided nutritional counseling and dietary education to patients and focused on disease prevention through lifestyle changes
- Coordinated schedules for multiple physicians
- Designed the clinical training manual in compliance with OSHA, HIPPA, and Medicare regulations
- Standardized and improved the ordering process for nutritional supplements from multiple vendors
- Possessed MS Office, Excel computer skills
Education
Bachelor's Degree - undefined
West Virginia University
Morgantown, WVHigh School -
Morgantown High School
Morgantown, WVBilly Graham School of Evangelism - undefined
11.2024
Certified Nutritional Counselor - undefined
New Eden School of Natural Health and Herbal Studies
01.2015
Skills
- Scheduling
- Sensitive material handling
- Office management
- Social media management
- Teamwork and collaboration
- Customer relations and communications
- Self motivation
- Excel spreadsheets
- Scheduling and calendar management
- Time management
- Problem-solving
- Attention to detail
Accomplishments
American Heart Association CPR Certified - 6/2022
2010 Whole Foods Market South Region All-Star Award
Increased sales from $65,000 to $85,000 per week
Certified Nutritional Counselor
Qualifications Summary
Administrative Professional with over 15 years of experience in retail, office management and administration. Results-driven, humble team player who takes initiative and thrives in fast-paced environments., Legendary customer service skills; Going above and beyond to satisfy and delight every client, Proficient in Microsoft Office, Outlook, Excel, Tableau, DHIS, Box, Signal, and Cision, and Podio Software, Excellent written and verbal communication skills, Advanced time management skills; ability to prioritize for maximum productivity, High attention to detail, impressive multi-tasking and problem-solving abilities, 9 years of experience managing, teaching and empowering teams of 3-25, Servant Leader focused on the gifts and contributions of each team member to achieve common goals, Design, write and implement day-to-day operating procedures and job specific training manuals, Establish and maintain win-win vendor/donor/beneficiary relationships, Successful management of inventory to control costs and exceed sales margins
Certification
American Heart Association CPR Certified, 06/22
Awards
Whole Foods Market South Region All-Star Award, 2010, Increased sales from $65,000 to $85,000 per week
Education And Achievements
- Morgantown High School, Morgantown, WV
- West Virginia University, Morgantown, WV
- New Eden School of Natural Health and Herbal Studies, Certified Nutritional Counselor, 2015
- Billy Graham School of Evangelism, Currently Enrolled
Timeline
Marketing Administrative Assistant
Samaritan's Purse International Relief Organization
01.2023 - Current
Administrative Assistant
Samaritan's Purse International Relief Organization
02.2022 - 12.2022
Processing Center Floor Manager
Samaritan's Purse/Operation Christmas Child
11.2021 - 12.2021
Fine Dining Server
Bullfish Grill
11.2020 - 11.2021
Administrative Assistant
QUALICO Development, LLC
01.2019 - 12.2020
Administrative Assistant
JKS Construction & Engineering, Inc.
01.2018 - 12.2019
Server
Longdoggers
01.2016 - 12.2019
Associate Team Leader
Whole Foods Market/Whole Body
01.2008 - 12.2016
Vitamin Buyer/Team Member
Whole Foods Market
01.2006 - 12.2008
Administrative Assistant
Adam's Pest Control
01.2005 - 12.2006
Office Manager/Nutritional Counselor
The Holistic Medical Center
01.1999 - 12.2005
Bachelor's Degree - undefined
West Virginia University
Billy Graham School of Evangelism - undefined
Certified Nutritional Counselor - undefined
New Eden School of Natural Health and Herbal Studies
American Heart Association CPR Certified, 06/22
High School -
Morgantown High School
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