Talented Owner with excellent problem-solving, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
25
25
years of professional experience
Work History
Owner
Klondike Creek Unique Boutique
11.2016 - Current
Operated a traveling Boutique with an online presence
Grew business from 11k in the first year to 180k last year
Responsible/Managed marketing, sales growth, operational growth, vendor fairs and event coordination, inventory management, selection and sourcing, website management, building relationships, and making custom products.
Evaluated suppliers to maintain cost controls and improve operations.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Conducted target market research to discover customer needs and analyze competitor trends.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Managed day-to-day business operations.
Store Manager
Home Depot
11.1998 - 04.2018
Led a team of 200-500 associates in 5 different Home Depot stores, consistently increasing sales and profitability
Successfully grew sales and operational growth, taking one store from $19 million to $30 million over a 5-year period
Received the 'Taking Care of My People' award out of 2300 stores. This was a distinguished professional achievement, recognized for exceptional leadership
Invited and Participated in a Women in Leadership panel. One of only 10 individuals selected.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Managed inventory control, cash control, and store opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Managed purchasing, sales, marketing and customer account operations efficiently.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Associates Degree -
Southeast Technical College
05.1997
High School Diploma -
West Lyon Community School
Inwood, Iowa
05.1995
Skills
Operational excellence
Customer service
Leadership
Problem-solving
Sales growth
Profitability
Retail Merchandising
Display Setup
Retail Merchandise Buying
Ordering and Purchasing
Staff Training
Hiring and Staffing
Business Administration
Business Planning
Training and Development
Talent Development
Personal Information
Title: Owner/Operator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Do not go where the path may lead, go where there is no path and leave a trail.