Stacey Cadwallader
Lake Stevens,WA
Summary
Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in Baking industry. Highly motivated and experienced Owner passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Owner
The Sweet Life Bakery And Cafe
10.2020 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Shipt Shopper
Shipt
08.2019 - Current
- Enhanced customer satisfaction by efficiently fulfilling and delivering grocery orders on time.
- Streamlined order processing for faster delivery times by effectively prioritizing tasks.
- Improved communication with customers through consistent updates regarding their order status.
- Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
- Maintained a high rating as a Shipt Shopper by consistently meeting or exceeding customer expectations.
- Expanded store knowledge to efficiently locate items, saving time and ensuring accurate order fulfillment.
- Demonstrated attention to detail when selecting products, resulting in fewer returns and higher customer satisfaction.
- Handled multiple orders simultaneously while maintaining accuracy and adhering to strict deadlines.
- Managed challenging situations calmly and professionally, resolving issues to maintain strong customer relations.
- Adapted quickly to changing inventory levels at stores, finding suitable substitutes when necessary for timely deliveries.
- Navigated various store layouts expertly, minimizing time spent searching for items and maximizing productivity.
- Utilized smartphone technology effectively to manage orders, communicate with customers, and navigate delivery routes efficiently.
- Balanced competing priorities while maintaining focus on delivering high-quality results for each individual order.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Head Cook
Longhouse Memory Care
07.2021 - 11.2021
- Developed new menu items for increased customer satisfaction and repeat business.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Created visually appealing plate presentations to enhance the overall dining experience for guests.
- Devised seasonal menus using fresh, local ingredients for an ever-changing culinary experience for patrons.
- Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Placed orders to restock items before supplies ran out.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Reduced food waste by implementing inventory management systems and optimizing ingredient usage.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Assisted with menu development and planning.
Adjunct Professor
LWTECH
04.2019 - 11.2020
- Enhanced student comprehension by employing diverse teaching methods and incorporating multimedia resources.
- Boosted class participation rates by fostering a positive and collaborative learning environment.
- Strengthened critical thinking skills in students through the incorporation of problem-based learning activities.
- Increased student retention by providing individualized support and tailored feedback on assignments.
- Improved student retention rates through proactive communication and support.
- Increased course relevance by incorporating real-world examples and case studies into lesson plans.
- Contributed to the advancement of knowledge in the field by publishing research articles in peer-reviewed journals.
- Boosted overall department performance by mentoring junior faculty members and sharing best practices.
- Established industry connections for students by organizing guest speaker events, workshops, and networking opportunities.
- Developed innovative teaching methods tailored to diverse learning styles, enhancing student comprehension and success rates.
Education
Associate of Applied Science - Pastry
Lake Washington Institute of Technology
Kirkland, WA06.2018
High School Diploma -
Newfield Senior High School
Newfield, NY06.1994
Skills
- Labor Relations
- Budget Administration
- Business Management
- Relationship Building
- Marketing
- Customer Relations
- Small Business Operations
- Employee Development
- Business Development
- Staff Hiring
- Business Launch
Timeline
Head Cook
Longhouse Memory Care
07.2021 - 11.2021
Owner
The Sweet Life Bakery And Cafe
10.2020 - Current
Shipt Shopper
Shipt
08.2019 - Current
Adjunct Professor
LWTECH
04.2019 - 11.2020
Associate of Applied Science - Pastry
Lake Washington Institute of Technology
High School Diploma -
Newfield Senior High School
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