Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Camp Counselor
Therapeutic Division of Recreation and Parks
06 1998 - 08 2004
Worked with children of varying age, interest, skill, and developmental levels.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Quality Assurance Manager
United Cerebral Palsy
06 2006 - 06 2013
Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
Residential Program Coordinator
Living Sans Frontiers
03 2013 - 03 2018
Continuously monitored regulatory changes within the industry to ensure the residential program remained compliant with state and federal requirements.
Implemented crisis intervention strategies to mitigate conflicts or challenging behaviors while preserving a safe and nurturing living environment for all residents.
Facilitated staff training sessions that increased team knowledge in essential areas such as crisis intervention, behavioral management, and therapeutic techniques.
Residential Manager
Itineris
03 2018 - 06 2024
Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
Fostered a positive work environment by consistently recognizing staff achievements and offering constructive feedback as needed.
Implemented individualized care plans for each resident, resulting in improved overall well-being and personal growth.
Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
Enhanced communication with residents'' families through regular updates and open lines of communication.
Increased resident participation in activities by creating diverse programming tailored to individual interests and abilities.
Developed strong relationships with local community organizations to enhance the quality of life for residents.
Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
Real estate maintenance worker at Cleveland City Division of Parks and RecreationReal estate maintenance worker at Cleveland City Division of Parks and Recreation