Summary
Overview
Work History
Education
Skills
Timeline
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Stacey Carmack

Sterrett,AL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with multitasking and time management abilities. Skilled in working under pressure and adapting to new situations and challenges.

Overview

27
27
years of professional experience

Work History

Front Desk Receptionist

Eyes On Chelsea Vision Care
09.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Created quotes and billing for materials, contact lens supplies.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls up to 5 at a time.
  • Collected vision exam payments, processed transactions and updated relevant records.
  • Handled incoming and outgoing package deliveries.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer issues to the best of my knowledge and notified supervisor immediately when problems escalated.

Stay At Home Mother

PTO Volunteer/Multiple Positions
04.2008 - 09.2023
  • Organized and distributed PTO meeting agendas and materials to members.
  • Organized and chaired monthly board meetings to discuss PTO initiatives and events.
  • Scheduled regular PTO meetings as well as special events throughout the year.
  • Coordinated with the school administration on upcoming projects, fundraisers, and other activities.
  • Assisted in planning and implementing school-wide activities and programs.
  • Collaborated with teachers, staff, and administrators to coordinate student-centered activities.
  • Coordinated with local businesses to secure donations for fundraising events.
  • Recruited volunteers from within the community to assist with PTO initiatives.
  • Gathered, compiled and maintained records of PTO membership information.
  • Actively promoted awareness of the organization's mission via social media channels.
  • Responded promptly to parent inquiries regarding PTO related matters.
  • Researched potential vendors for event supplies or services needed for upcoming fundraisers or activities.
  • Solicited donations from local businesses in support of PTO initiatives.
  • Researched and compared costs for purchasing products for candy and snack sales during school hours.

Mortgage Loan Auditor

Synovus Mortgage
08.1998 - 04.2008
  • Conducted quality control audits of loan files to identify errors or omissions in the documentation.
  • Documented audit results in a clear and concise manner.
  • Ensured that all data collected during the auditing process is secure and confidential.
  • Analyzed loan documents to ensure accuracy and compliance with applicable regulations and guidelines.
  • Identified discrepancies between loan applications and supporting documents.
  • Conducted phone calls to obtain necessary documents when they were missing or had errors.
  • Assisted with developing new auditing standards and best practices for mortgage lending operations.
  • Specialized in audits of FHA, VA, Bond and Conventional loans.

Education

Some College (No Degree) -

Auburn University
Auburn, AL

High School Diploma -

Chelsea High School
Chelsea, AL
05.1997

Skills

  • Effective and Professional Communication
  • Life Skills Development
  • Documentation Management
  • Appointment confirmation
  • Scheduling
  • Time management
  • Email and telephone decorum
  • Data confidentiality
  • Customer assistance and interaction

Timeline

Front Desk Receptionist

Eyes On Chelsea Vision Care
09.2023 - Current

Stay At Home Mother

PTO Volunteer/Multiple Positions
04.2008 - 09.2023

Mortgage Loan Auditor

Synovus Mortgage
08.1998 - 04.2008

Some College (No Degree) -

Auburn University

High School Diploma -

Chelsea High School

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Stacey Carmack