Stacey Caruso
Healthcare
Meridian,ID
Summary
Dynamic Health Unit Coordinator with expertise in medical records management and HIPAA compliance, honed at Providence Mission Hospital. Proven ability to enhance patient care through effective interdepartmental coordination and exceptional communication skills. Committed to maintaining confidentiality while ensuring efficient patient admissions and discharges, contributing to improved operational efficiency.
Overview
41
41
years of professional experience
Work History
Health Unit Coordinator
Providence Mission Hospital
Mission Viejo, CA
11.2023 - 04.2025
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Provided care for 16-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
- Assisted with processing patient admissions, transfers and discharges.
- Assembled and maintained patient medical records and other documents related to patient care.
- Responded to patient call lights to expedite appropriate follow-through.
- Provided concierge service to assist patients and families and direct them to available resources.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Communicated with patients, ensuring that medical information was kept private.
Cashier/Clerk
Gelson's Supermarket
Dana Point , CA
10.2013 - 04.2025
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
NICU/Mother Baby Unit Secretary
Hoag Memorial Hospital Presbyterian
03.2002 - 10.2013
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Managed incoming calls and directed to appropriate department.
- Enhanced office productivity by handling high volume of callers per day.
- Provided information for patient admissions and discharges to foster timely processing.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Processed lab paperwork and requests according to physicians' orders.
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained patient confidentiality in line with HIPAA regulations.
- Received and routed laboratory results to correct clinical staff members.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Cashier
Lucky Stores
05.1984 - 01.2001
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Irvine High School
Irvine, CASkills
- Chart assembly
- Unit reception
- EMR updating
- HIPAA compliance
- Interdepartmental coordination
- Paperwork processing
- Supply restocking
- Medical records management
- Patient registration
- Order transcription
- Records management
- Medical terminology proficiency
Timeline
Health Unit Coordinator
Providence Mission Hospital
11.2023 - 04.2025
Cashier/Clerk
Gelson's Supermarket
10.2013 - 04.2025
NICU/Mother Baby Unit Secretary
Hoag Memorial Hospital Presbyterian
03.2002 - 10.2013
Cashier
Lucky Stores
05.1984 - 01.2001
High School Diploma -
Irvine High School
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