STACEY CASTIGLIONE
Fort Worth,TX
Summary
Dedicated professional with experience in research and administrative support. Expertise in time management, recordkeeping, and web-based applications. Committed to enhancing project outcomes through effective data analysis and organized documentation.
Overview
28
28
years of professional experience
Work History
Research Assistant
TCU Institute of Behavioral Research
Fort Worth, Texas
2023.10 - Current
- Facilitated data collection through surveys and interviews, enhancing participant engagement.
- Analyzed qualitative data using coding techniques to identify key themes and patterns.
- Collected and synthesized data from diverse sources to meet research objectives. from diverse sources including online databases, libraries, and expert interviews.
- Organized and secured records of research findings and participant information to ensure data integrity.
- Created and maintained a comprehensive database of all research activities conducted during projects.
- Contributed to team meetings by discussing project progress and generating ideas for future research.
- Developed presentation materials and project reports to effectively communicate research findings.
- Developed comprehensive reports and presentations to effectively communicate research outcomes.
Administrative Assistant
TCU Institute of Behavioral Research
Fort Worth, Texas
2022.11 - 2023.10
- Coordinated scheduling for research meetings and participant interviews, improving team collaboration and workflow.
- Scheduled appointments between clients, customers, and internal staff members to optimize workflow.
- Managed incoming correspondence, prioritized requests to ensure timely responses and support team operations, enhancing overall team effectiveness.
- Facilitated business correspondence by answering phone calls and emails, providing accurate information to improve communication flow.
- Maintained organized databases for project documentation and participant records, ensuring accessibility.
- Developed and maintained filing systems for confidential documents, enhancing security of records.
- Assisted in preparing materials for presentations and research proposals, contributing to successful project outcomes.
- Supported data entry and analysis tasks using statistical software tools for accurate results.
Data Clerk
Fort Worth ISD, Student Placement Center
Fort Worth, Texas
2022.05 - 2022.11
- Processed student placement requests with accuracy and efficiency.
- Maintained electronic databases and physical files for student records, ensuring easy access and retrieval.
- Ensured data integrity through regular audits of student information systems.
- Collaborated with staff to resolve enrollment issues promptly.
- Reviewed documentation for compliance with district policies and regulations.
- Communicated placement options and procedures to families, facilitating informed decisions about student enrollment.
- Assisted in preparing reports on student placements and demographics, supporting data-driven decision-making.
- Trained new team members on data entry processes and system usage.
Patient Benefits, Authorization and Collections
Texas Oncology Cancer Center
Granbury, Texas
2022.01 - 2022.06
- Oversaw collection processes, ensuring timely client payments to maintain cash flow.
- Developed strategies to boost client engagement during collections, fostering positive relationships.
- Reviewed account statements for accuracy and discrepancies before follow-up actions.
- Managed client inquiries, delivering accurate information on services to enhance decision-making.
- Promoted customer satisfaction by resolving problems through knowledgeable service.
- Coordinated service schedules for clients and staff to ensure timely support.
- Monitored communication channels to deliver prompt responses and solutions.
- Completed daily duties with accuracy and efficiency.
Legal Coordinatior
JPS Health Network Trinity Springs Pavilion
Fort Worth, Texas
2015.01 - 2021.11
- Managed legal documentation and compliance for healthcare operations to ensure regulatory adherence.
- Reviewed contracts for compliance with regulatory guidelines, ensuring legal integrity.
- Coordinated communication between legal teams and healthcare staff, enhancing collaboration on legal matters.
- Maintained accurate records of legal correspondence and filings, supporting effective case management.
- Assisted in preparing legal briefs and case materials for attorney review.
- Implemented process improvements for handling legal documents, streamlining workflows and reducing delays.
- Collaborated with external counsel on diverse legal matters to achieve favorable outcomes.
- Organized training sessions on legal policies to enhance staff understanding.
Floor Counselor
JPS Health Network Trinity Springs Pavillion
Fort Worth, Texas
2010.12 - 2015.01
- Assisted clients in understanding insurance policies and coverage options.
- Guided customers in understanding risk management strategies to meet their insurance needs.
- Addressed client inquiries promptly, delivering exceptional customer service and support.
- Processed claims efficiently while ensuring accurate records and documentation.
- Collaborated with underwriters to evaluate policy applications and determine eligibility.
- Maintained knowledge of industry trends impacting insurance products and regulations.
- Utilized CRM software to track client interactions and manage follow-up communications.
- Developed innovative solutions that enhanced team performance and client outcomes.
Patient Access Representative
JPS Health Network
Fort Worth, Texas
1998.08 - 2010.12
- Scheduled appointments and managed patient flow to optimize efficiency.
- Verified patient insurance information for accuracy and completeness.
- Processed registrations while maintaining accurate electronic records.
- Addressed patient inquiries, delivering clear information about services to enhance understanding.
- Guided patients through financial applications and resources, clarifying available options for informed decision-making.
- Collaborated with clinical staff to enhance patient experiences.
- Managed front desk operations, ensuring a welcoming environment for patients.
- Engaged with diverse populations to ensure effective communication and improve overall service delivery.
Education
High School Diploma -
Arlington Heights High School
Fort Worth, TX1997-05
General Studies
Tarrant County College
Fort Worth, TX2026-09
Skills
- Data analysis
- Project coordination
- Recordkeeping
- Web application management
- Accounting/Billing/Authorization
- Multitasking and organization
- Time management
- Problem solving
- Fluent in Spanish
Timeline
Research Assistant
TCU Institute of Behavioral Research
2023.10 - Current
Administrative Assistant
TCU Institute of Behavioral Research
2022.11 - 2023.10
Data Clerk
Fort Worth ISD, Student Placement Center
2022.05 - 2022.11
Patient Benefits, Authorization and Collections
Texas Oncology Cancer Center
2022.01 - 2022.06
Legal Coordinatior
JPS Health Network Trinity Springs Pavilion
2015.01 - 2021.11
Floor Counselor
JPS Health Network Trinity Springs Pavillion
2010.12 - 2015.01
Patient Access Representative
JPS Health Network
1998.08 - 2010.12
High School Diploma -
Arlington Heights High School
General Studies
Tarrant County College