Stacey Chapa

Administer Health & Welfare and Pension Benefits for two distinct Trust Funds: the UFCW Benefit Fund and the So Cal Drug Benefit Fund. Serve as the primary point of contact, handling incoming phone inquiries and in-person visitors while delivering clear, accurate guidance on benefits and pension matters. Train new hires and existing staff on benefits administration, office procedures, and best practices.

Support the Supervisor on special projects by organizing staff meetings, preparing agendas, and managing logistics. Oversee daily attendance and payroll processing in Paylocity, approve time-off requests, and maintain up-to-date scheduling in Google Calendar. Act as Co-Administrator of the RingCentral phone system and promptly submit IT Help Desk tickets when required.

Serve as key liaison between Local 770 upper management, both Trust Fund offices, internal departments, and external partners. Review Local 770 Data Processing reports (new hires, address changes, etc.), resolve staff eligibility, enrollment, benefits, and premium issues through targeted email coordination with Accounting, and monitor Benefit Representatives’ performance reports and call metrics via RingCentral.

Process credit card premium payments, manage office supply orders and inventory, and provide reliable backup support to team members. Create, edit, and maintain documents to meet policy and audit standards. Coordinate special mailings, review DHA dental brochures for accuracy, and obtain executive approval before distribution. Assist the Supervisor with Food Trust External Audits by gathering and organizing documentation from satellite offices.