Stacey L. Chapman

• Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers
• Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures on there Traffic Tickets, DUIs and Warrants.
• Maintained docket calendar and database for all court.
• Prepared PDF documents, created fillable forms, edited text and set properties and bookmarks in Adobe Acrobat.
• Administered oath to document signers to obtain affirmation of truth for Notarial acts.
• Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
• Received and processed paperwork for titles, new license plates and renewals.
• Contacted all Motor Vehicle Department to determine status of pending titles.
• Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
• Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
• Capitalized on social media platforms to increase market awareness website. design. flyers etc.
• Demonstrated strong organizational and time management skills while managing multiple projects
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
• Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization
• Established QuickBooks accounting system to reflect accurate financial records
• Notary License

Processed Business licenses for new businesses from the ground up. sales tax, ART of Corporation, DBA, submitted to licensing for approval,

Zoning, etc.

• Managed payroll data entry and processing for 5 employees to comply with predetermined company guidelines.
• Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures.
• Followed up with delinquent accounts to obtain funds and reduce aging balances.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals
• Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options
• Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
• Dmv registration transfers
• Spoke to funding companies to verify when checks were ready to process titles and make transfers

• Performed financial and sales analysis and determined best practices to mitigate risk with customers.
• Reviewed and submitted financial documentation and reports to support business financial goals and objectives.
• Collected and arranged financial information and entered details into AS400 and Auction ACCESS management system.
• Investigated daily variances and corrected errors to resolve discrepancies.
• Entered figures using 10-key calculator to compute data quickly.
• Provided exceptional service to customers requiring assistance such as account questions.
• Assisted with month-end closing processes and verified journal entries.
• Entered title and vehicle information into AS400 database.
• Maintained control log of vehicle certificates of origin and titles, AS400
• Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
• Prepared documents for underwriting by verifying client income, credit reports and other information.
• Set up and completed loan submission packages.
• Reviewed financial statements and contacted institutions and customers to clarify details.
• Maintained long-term relationships with customers to provide best-in-class customer service.
• Maintained strict confidentiality of bank records and client information.
• Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
• Assisted senior-level credit officers with complex loan applications.
• Increased loans and earnings by establishing 50 new accounts in 3 year to over 50 Million Dollars
• Supervised Dealer Registration Dept by
• Registering dealerships in Auction Access system confirming all required documents and filling out applications 20 pages and 10 documents scanning in all documents. getting dealers numbers to bid on cars activation and un~authorizing dealers, getting bank info putting on universal credit limits for all manheim auctions.
• Collected money for unpaid vehicles on floor lines
• UCC for auctions.
• Registered 1000 dealers every week and gave passes to ender auction, activated or unauthorized if they owed money on purchase then floored Vehicles on line of credit with MAFS

• Professional development
• Relevant Coursework: Legal & [Business]
• Self taught ~ Entrepreneur
• Concert promotions
• Marketing events and commercials