Stacey Chesnut
Boise,ID
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Well-versed in complex scheduling. Collaborated with multiple clinical teams to deliver excellent patient care. Maintained high standard of work performance. Effective communication and time management abilities.
Overview
34
34
years of professional experience
Work History
Patient Access Specialist 3
St. Luke's Medical Center
Boise, ID
08.2018 - Current
- Assisted in complex scheduling and carrying out pre-registration tasks, while ensuring timely verification of demographics and insurance details.
- Delivered excellent customer service and maintained accuracy while addressing the needs of patients, providers, and department/service areas.
- Employed an array of technology, tools, and resources to support department workflows.
Catering Assistant
Open Table Boise
Boise, ID
03.2013 - Current
- Facilitated the setup and breakdown of catering events.
- Prepared food items based on recipes and guidance.
- Delivered outstanding customer service by engaging with guests throughout events.
- Arranged and prepared buffet tables, beverage areas, and other service stations in advance of events.
- Adhered to safety protocols consistently to maintain a safe working environment.
Bank Teller
Chase Bank
Boise, ID
05.2017 - 05.2018
- Delivered exceptional customer service by promptly addressing inquiries, resolving complaints, and processing transactions.
- Demonstrated expertise in accurately processing customer deposits and withdrawals, consistently ensuring balanced cash drawers each day.
- Followed strict compliance guidelines for customer financial transactions.
Classroom Volunteer
Highlands Elementary School
Boise, ID
01.2007 - 05.2016
- Provided academic support to students in the classroom environment.
- Served as a valuable team member at school events, providing assistance with important activities like field trips and assemblies.
- Assisted with small group instruction on a weekly basis.
- Provided one-on-one help to students who were not performing well academically.
- Conceptualized, executed, and orchestrated a class art project that successfully raised funds for the school.
Marketing Assistant
Ameritel Inns
Boise, ID
02.1999 - 07.2000
- Provided daily administrative support to the Marketing Manager.
- Managed campaigns through creation of automated workflows and composition of persuasive newsletters.
- Utilized surveys and focus groups to gather customer feedback, providing key insights into user experience and preferences.
- Managed and optimized customer rewards program
Administrative Assistant
United Cerebral Palsy of Idaho
Boise, ID
07.1997 - 02.1999
- Produced various written communication materials such as letters, memos, reports, emails, and presentations for management staff.
- Ensured visitors received courteous and prompt attention, effectively handling inquiries and directing them to the relevant personnel.
- Supported Executive Director with administrative duties, including arranging meetings and maintaining calendars.
- E nsured efficient operation of office equipment including printers, copiers, and fax machines.
- Contributed to the smooth execution of special events by coordinating catering services, selecting suitable venues, and procuring promotional materials.
Executive Secretary
Hawaii Centers for Independent Living
Honolulu, HI
02.1993 - 07.1997
- Served as both supervisor of the clerical department and Executive Secretary to the Executive Director.
- Managed logistics for executives' meetings, conferences, and travel arrangements.
- Prepared meeting agendas and documented minutes for executive level staff's meetings.
- Assisted in preparing various documents, such as presentations, reports, memos, and letters.
- Managed executive calendars and facilitated appointments with internal and external contacts.
- Successfully managed multiple office tasks, from ordering supplies to coordinating catering for events.
Records Department Assistant
Seton Medical Center Austin
Daly City, CA
09.1990 - 06.1991
- Ensured the maintenance of a well-structured filing system for department-related documents and records.
- Entered data accurately into multiple organizational databases.
- Collaborated with multiple departments to efficiently manage image retrieval and filing processes
Education
Business Administration
San Francisco State University
San Francisco, CA06-1993
Skills
- Professionalism and Ethics
- Exceptional Customer Service
- Timely and Accurate Communication
- Solution Oriented
- Team Leadership
- Patient Scheduling
- Insurance information collection
- Caring and Empathetic
- Documenting and Recording Information
- Resolving Problems
- Reliability and Dedication
- Teamwork and Collaboration
- Punctual and Hardworking
Timeline
Patient Access Specialist 3
St. Luke's Medical Center
08.2018 - Current
Bank Teller
Chase Bank
05.2017 - 05.2018
Catering Assistant
Open Table Boise
03.2013 - Current
Classroom Volunteer
Highlands Elementary School
01.2007 - 05.2016
Marketing Assistant
Ameritel Inns
02.1999 - 07.2000
Administrative Assistant
United Cerebral Palsy of Idaho
07.1997 - 02.1999
Executive Secretary
Hawaii Centers for Independent Living
02.1993 - 07.1997
Records Department Assistant
Seton Medical Center Austin
09.1990 - 06.1991
Business Administration
San Francisco State University
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