The Infusion Clinic Nursing Supervisor role responsibilities include:
- Responsible for supervision of blood and marrow transplant (BMT) and pediatric specific activities for the Infusion department. This included knowledge and implementation of research protocols as well as staff education and training
- Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals
- Mentored new nursing staff members to promote adherence to established best practices and foster professional growth
- Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
- Streamlined workflow for nursing staff by conducting regular unit assessments and process improvements.
- Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
- Provided direct nursing care to patients when personnel was short-staffed
- Ensured compliance with regulatory standards through regular audits of documentation, policies, and procedures
- Increased staff retention through effective communication, mentorship, and professional development opportunities
- Maintained a safe environment for patients, visitors, and staff by enforcing infection control measures and risk management strategies consistently across the unit
- Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients
- Improved patient satisfaction scores (HCAP) by addressing concerns promptly and ensuring consistent delivery of high-quality care
- Supervised staff of 25-30 registered nurses, and 10-12 certified nursing assistants
- Enhanced patient care quality by implementing evidence-based nursing practices and protocols
- Optimized resource utilization with careful allocation of equipment, supplies, and personnel based on patient acuity levels
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Reduced medication errors by establishing a thorough double-checking system for medication administration
-Responsible for controlled substance auditing for
Infusion department.
-Developed A3 to minimize “time to administration
for medications”
- Prevented burnout among nursing staff by promoting a healthy work-life balance and recognizing outstanding performances regularly
- Supported departmental goals through active participation in hospital-wide committees and initiatives
- Supervised, directed, and motivated high-quality performance from nursing staff
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern utilizing LEAN principles
-Responsible for coordination and education of
telephone triage services for the Infusion
department
-Developed education and training/orientation
procedures for Infusion department after hours
telephone triage process