Stacey Clark
Sherwood,OR
Summary
Accomplished business leader with a proven track record at Clark Lumber Hardware, enhancing customer satisfaction and streamlining operations. Expert in business administration and relationship building, demonstrated through effective team training and client relations strategies. Achieved significant improvements in operational efficiency and customer service excellence.
Overview
20
20
years of professional experience
Work History
Owner
Clark Lumber Hardware
07.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Office Manager
Clark Lumber & True Value Hardware
11.2008 - 07.2018
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Office Manager
Lightworks Electric
10.2007 - 11.2008
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Created a spread sheet to track public vs private hours and rates of jobs completed.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Office Manager
SB Northwest
01.2005 - 10.2007
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Created spreadsheets to track production and shipment of all beverages produced, distributed and shipped.
- Dealt with several different state organizations finding out rules to sell alcohol in other states.
Education
Bachelor of Science - Business Administration
Portland State University
Portland, OR07.1995
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Business Administration
Timeline
Owner
Clark Lumber Hardware
07.2018 - Current
Office Manager
Clark Lumber & True Value Hardware
11.2008 - 07.2018
Office Manager
Lightworks Electric
10.2007 - 11.2008
Office Manager
SB Northwest
01.2005 - 10.2007
Bachelor of Science - Business Administration
Portland State University