Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Cleveland

Human Resources Coordinator
Cuyahoga Falls,OH

Summary

Professional HR expert with comprehensive experience in employee relations, and benefits administration. Proven ability to enhance team collaboration and drive results through effective communication and conflict resolution. Skilled in handling multiple tasks with flexibility and efficiency, consistently meeting changing organizational needs. Recognized for reliability and strong interpersonal skills that foster positive workplace culture. Thriving in smaller companies with Accounting and HR background I'm committed to making meaningful contributions and advancing organizational goals.

Overview

21
21
years of professional experience

Work History

Accounting & HR Coordinator

Lighting Services, Inc.
08.2018 - Current
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed multistate background and reference checks to facilitate hiring and onboarding of employees.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
  • Coordinated and administered employee health insurance and retirement plans.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, and drafting offer letters.
  • Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
  • Supported managers in addressing employee concerns, fostering positive workplace relationships.
  • Complied with labor laws and regulations while managing payroll functions efficiently.
  • Streamlined HR processes for increased efficiency and reduced administrative workload.
  • Negotiated with benefits providers to secure cost-effective services for employees.
  • Increased HR department efficiency by digitizing employee records and documentation.
  • Enhanced employee satisfaction by developing and implementing comprehensive onboarding processes.
  • Improved employee onboarding experience, creating welcoming environment for new hires.
  • Managed payroll processing, ensuring accuracy and compliance with state and federal regulations.
  • Processed prevailing wage determinations / notifications for employees and customers.
  • Oversaw comprehensive office operations, including facility management, facility contract negotiation, and proactive project coordination to improve workflow efficiency
  • Prevailing Wage calculations, reports, notifications for employees and customers
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Bookkeeping & Administrative Manager

Consolidus
01.2015 - 01.2018
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Verified customer information for orderly, up-to-date online systems.
  • Met department budgets by monitoring and reporting on office expenses.
  • Spearheaded complex projects from inception through completion while adhering to strict deadlines without compromising quality or integrity.
  • Coordinated with IT department to upgrade software, resulting in improved data security and system performance.
  • Created reports, presentations and other materials for executive staff.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Key Accomplishments: Saved $35,000+ annually in Merchant Services, telephone, UPS and other company audits, Secured a business LOC and loan to better service upcoming growth. Implemented multiple SOPs for human resources and accounting. Created first employee handbook as well as add employee benefits to help retain and obtain employees. Successful execution of new IT Company including upgraded server, firewall, BDR, email exchange, telephone system. Created policies for hardware and site failure. Created all new reports for sales, graphics, order processing and management – what gets measured gets done

Payroll Specialist

Acme Construction
01.2015 - 01.2015
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Resolved payroll discrepancies quickly and successfully.
  • Manual time records system, made adjustments to create accurate payroll processing functions for 80-120 employees to comply with company guidelines.
  • Maintained strict confidentiality of all payroll information and records.
  • Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
  • Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
  • Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
  • CAT, Sales and Use tax filing as well as Job Costing for month end

Accounts Receivable Specialist

The Sanson Company
01.2013 - 01.2015
  • Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
  • Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
  • Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
  • Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.

Accounting Specialist

American Aluminum
01.2011 - 01.2013
  • Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
  • Inventory and Shipping duties as well as floor management of packing department as needed

Accounting Assistant

Cedarwood Development
01.2008 - 01.2011
  • Accounts Payable and Receivable for 210 separate entities with 170+ commercial tenants and 300+ residential tenants. Maintaining 150+ checking accounts including reconciliation.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
  • Enhanced accuracy of financial reports by meticulously reviewing and reconciling accounts.
  • Assisted in preparing monthly financial statements, contributing to transparent and accurate financial reporting.
  • Daily Fraud prevention and inspection of all accounts.
  • Processing expense reports, mortgage, ACH payments, wire transfers, and mortgage draws.
  • Monthly sales tax filing, yearly 1099 filings and General Ledger error inspection for all entities.
  • Obtained the accounting duties of another staff member due to downsizing – successful transition

Accounts Payable Specialist

Ceridian
01.2006 - 01.2008
  • Conducted regular audits of expense reporting processes to ensure data integrity and adherence to internal controls.
  • Analyzed trends in employee spending habits, identifying areas where additional cost control measures could be implemented.

Accounting Manager

Waste Management
08.2004 - 08.2006
  • Prepared vendor invoices and processed incoming payments.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Improved landfill operations efficiency through thorough monitoring of reporting and estimates for 4 landfills
  • Scale operations as needed

Education

Associate of Science - Accounting

Rasmussen University
Online
01.2016

Skills

  • Recordkeeping
  • Maintains confidentiality
  • Microsoft office and docusign
  • HR policies compliance
  • Benefits administration
  • Benefits and payroll coordination
  • Background checks
  • Payroll administration
  • Payroll processing
  • Quickbooks
  • People-oriented
  • Employee engagement
  • Problem-solving
  • Onboarding, training, and development
  • Policy improvement recommendations
  • Compensation and benefits
  • Bookkeeping
  • AP and AR management
  • Invoicing
  • Payment collection
  • Project management
  • Payroll
  • Month-end reporting
  • Process improvement
  • Accounts payable management
  • Attention to detail
  • Critical thinking

Timeline

Accounting & HR Coordinator

Lighting Services, Inc.
08.2018 - Current

Bookkeeping & Administrative Manager

Consolidus
01.2015 - 01.2018

Payroll Specialist

Acme Construction
01.2015 - 01.2015

Accounts Receivable Specialist

The Sanson Company
01.2013 - 01.2015

Accounting Specialist

American Aluminum
01.2011 - 01.2013

Accounting Assistant

Cedarwood Development
01.2008 - 01.2011

Accounts Payable Specialist

Ceridian
01.2006 - 01.2008

Accounting Manager

Waste Management
08.2004 - 08.2006

Associate of Science - Accounting

Rasmussen University
Stacey ClevelandHuman Resources Coordinator