Summary
Overview
Work History
Education
Skills
Timeline
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Stacey Comer

Belle Center,OH

Summary

My name is Stacey Comer. My most recent roll is a Tax and Licensing specialist with Installed Building Products, LLC. My roll entails filing sales and use taxes monthly, Quarterly, semi-annually and annually. I also made sure that all of our branches through the country and up to date and licenses for every job they are currently working on. I am a motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

8
8
years of professional experience

Work History

Tax and Licensing Specialist

Installed building products, LLC
Columbus, Ohio
01.2023 - 02.2025
  • Reviewed and verified licensing applications for accuracy and completeness.
  • Compiled and maintained records of licensure information.
  • Prepared and submitted license renewal applications to state regulatory agencies.
  • Researched state-specific regulations related to professional licensing requirements.
  • Submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Filed sales and use taxes
  • Filed annual reports.
  • Kept good communication between us (corporate office) and the branches to make sure all of their licensing requirements were met.
  • Mailed out checks, and made payments online
  • Submitted all receipts to our Visa account.
  • Proficient in Microsoft office application such as Excel, Word, Access, and Outlook.
  • Proficient in the use of Kofax PDF application.

Front End Manager

Lowes Home Improvment
Dublin, Ohio
10.2019 - 01.2023
  • Cultivated strong customer relations and developed effective customer service standards.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Collaborated with security staff and law enforcement on shoplifting and vandalism response.
  • Created and optimized employee schedules for shift coverage.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Evaluated financial reports and trend forecasts.
  • Planned staff and training meetings and scheduled conference rooms.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
  • Reviewed employee performance and determined areas in need of improvement.
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Reviewed budget for store.
  • Put together schedule for floor staff according to skill sets and coverage needs.

Head Cashier

Lowes Home Improvement
Dublin, Ohio
05.2017 - 10.2019
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Answered phone calls to assist customers with questions and orders.
  • Built and maintained productive relationships with employees.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Counted and balanced cashier drawers.
  • Screened applicants for hire and assisted with training individuals for cashier positions.

Education

High School Diploma -

Hamilton Township High School
Columbus, OH
2017

Skills

  • Tax preparation
  • Proficient in Microsoft office
  • Database management
  • Permitting and certification
  • data analysis
  • Employee Development and Training
  • Performance Evaluations
  • Work Planning and Prioritization
  • Teamwork and Collaboration
  • Technical Proficiency
  • Verbal and Written Communication
  • Hiring and Training
  • Cost Control
  • Problem Resolution
  • Documentation and Reporting
  • Onboarding and Orientation
  • Scheduling and Coordinating
  • Team Leadership
  • Managing Operations and Efficiency
  • Administration and Reporting
  • Administrative Skills
  • Risk Mitigation
  • Document management
  • Deadline management

Timeline

Tax and Licensing Specialist

Installed building products, LLC
01.2023 - 02.2025

Front End Manager

Lowes Home Improvment
10.2019 - 01.2023

Head Cashier

Lowes Home Improvement
05.2017 - 10.2019

High School Diploma -

Hamilton Township High School

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Stacey Comer