Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles and driven to increase overall efficiency.
Overview
7
7
years of professional experience
Work History
Receptionist
Illusions Salon and Spa
2024.02 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Managed multiple tasks and met time-sensitive deadlines.
Team Member
Frutta Bowls
2021.01 - 2023.10
Works with prepping bases, fruits, and foods that are used to serve the products
Products include smoothies, toasts, and bowls
Prepares the products for orders, cleaning, and cashier.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Retail Worker
Hollister
2020.01 - 2021.01
Provided customer service by responding to customers needs, assisted to ensure satisfaction with store experience, organized merchandised, cleaned store, worked the cash register.
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Used POS system to process sales, returns, online orders, and gift card activations.
Cashier
Shoprite
2020.01 - 2021.01
Greeted customers entering store and responded promptly to customer needs while providing them with courteous assistance and service in a timely manner.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Member
Chick-fil-a
2018.01 - 2020.01
Prepared, assembled, and served products to food stations, welcomed and greeted guests
Operated register to process payments and collect cash payment for order totals.
Assisted with inventory counts and stocking of merchandise.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Education
Bachelors - Psychology
Monmouth University
West Long Branch, NJ
Diploma -
Freehold High School
06.2022
Skills
Active Listening
Speaking
Critical Thinking
Organization skills
Time Management
Telephone skills
Data Entry
Customer/Client relations
Social Perceptiveness
Judgement and Decision Making
Team Collaboration
Patience
References
References Available Upon Request
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Illusions Salon and Spa
2024.02 - Current
Team Member
Frutta Bowls
2021.01 - 2023.10
Retail Worker
Hollister
2020.01 - 2021.01
Cashier
Shoprite
2020.01 - 2021.01
Team Member
Chick-fil-a
2018.01 - 2020.01
Bachelors - Psychology
Monmouth University
Diploma -
Freehold High School
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