STACEY COWAN
Scottsdale,AZ
Summary
Experienced professional offers several years working in airline industry. Proven skills in responding to emergency situations and maintaining calm demeanor under pressure. Pursuing flight attendant position to provide exceptional customer service to travelers. Service-oriented professional with deep roots in passenger care and support, excelling in high-pressure environments where efficient task completion is paramount. Possess specialized skills in emergency response preparedness, conflict resolution, and cultural sensitivity, ensuring passenger safety and satisfaction.
Overview
10
10
years of professional experience
Work History
Corporate Cabin Attendant
Contractor 91/135
12.2016 - Current
- Greeting and briefing passengers on the safety features and flight plan.
- Inspecting and operating emergency equipment, and ensuring its proper functioning before each flight.
- Experience on multiple international Immigration Control Enforcement trips.
- Ensuring safety, world-class service, and comfort of passengers on Gulfstreams, Global, and Challengers flying to Europe, Africa, and Central America.
- Assisting in reducing catering costs by utilizing culinary skills for passenger service.
Part 91 Cabin Attendant
WASHINGTON CORP
12.2017 - 09.2018
- Ensured comfort and, above all, safety while flying Part 91 flights domestically.
- Maintained interior of BBJ 737 aircraft, including cleaning, stocking, and aircraft upkeep.
- Provided exemplary performance with a professional appearance while managing time and resources effectively.
- Delivered onboard world-class customer service, from serving, food preparation, and on-board babysitting.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
SERVER
THE WESTIN KIERLAND RESORT & SPA
01.2016 - 01.2017
- Exercise all proper etiquette on the golf course.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Worked together with colleagues to optimize restaurant functionality
- Followed health safety guidelines when preparing and serving food products.
FLIGHT ATTENDANT
US AIRWAYS AIRLINES
10.2014 - 10.2015
- Responsible for passenger service and safety for over 50 passengers.
- Inspecting and operating emergency equipment and ensuring its proper functioning before.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Provided safety instructions to passengers prior to takeoff and landing.
Skills
- FACTS Aircare Cabin Attendant Initial 2024
- Gulfstream 650 evacuation training 2024
- Flight Safety, Cabin Attendant 2021
- Sur La Table Cooking Classes, 2021
- Med Aire Training 2021
- Catering experience
Timeline
Part 91 Cabin Attendant
WASHINGTON CORP
12.2017 - 09.2018
Corporate Cabin Attendant
Contractor 91/135
12.2016 - Current
SERVER
THE WESTIN KIERLAND RESORT & SPA
01.2016 - 01.2017
FLIGHT ATTENDANT
US AIRWAYS AIRLINES
10.2014 - 10.2015
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