Reliable Key Holder known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service, and loss prevention strategies. Excel in leadership, communication, and problem-solving to enhance team performance and customer satisfaction. Ready to leverage abilities in a new role to drive success and operational excellence.
Overview
5
5
years of professional experience
Work History
Key Holder
Goodwill Industries of Central Florida
Port Orange, FL
07.2019 - Current
Ensured store was opened and closed in a timely manner according to company policies.
Provided customer service including cashiering, merchandising and restocking shelves.
Conducted regular audits on store supplies to maintain adequate inventory levels.
Performed daily banking duties such as deposits and withdrawals of funds from registers.
Enforced safety regulations within the store environment to protect both employees and customers.
Adhered to all local laws governing retail operations including security requirements.
Assisted customers with product selection and resolving complaints.
Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
Monitored employee performance to ensure adherence to company policies and procedures.
Developed schedules for associates based on needs of the business.
Verified accuracy of register tills at beginning and end of shift.
Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
Identified potential shoplifters through observation of suspicious behavior or activities.
Reconciled daily sales receipts against cash drawer for accuracy.
Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Protected store assets by assisting with audits, routine cycle counts and physical inventory.
Partnered with store leadership team to learn and understand management processes and reports.
Collaborated with management to determine key tasks and delegate to staff members.
Delegated work to staff, setting priorities and goals.