Stacey Dempsey
Springville,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Customization Manager/Embroidery
World Rugby
09.2021 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Launched quality assurance practices for each phase of development
Customer Service /Embroidery Machine Operator
Hometown Sports
03.2011 - 03.2020
- Operated computerized embroidery machine to complete work to order specification.
- Calibrated machine settings for stitch length, tension and spacing to optimize efficiency.
- Determined size and thread requirement to load machine bobbins.
- Investigated equipment malfunctions to speed repair and maintain production equipment.
- Observed operation to align stitching and monitor for malfunction.
- Analyzed sale order to determine design and location of embroidery.
- Customer service,answering phones,taking orders and payments
Medical Receptionist
Christian Care Health Center
05.2006 - 09.2010
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Office Assistant
Mid South
01.1997 - 05.2002
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Processed incoming and outgoing mail and packages according to established procedures.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
High School Diploma -
Hueytown Highschool
Hueytown, AL05.1992
Skills
- Customer service
- Complex Problem-solving
- Verbal and written communication
Timeline
Customization Manager/Embroidery
World Rugby
09.2021 - Current
Customer Service /Embroidery Machine Operator
Hometown Sports
03.2011 - 03.2020
Medical Receptionist
Christian Care Health Center
05.2006 - 09.2010
Office Assistant
Mid South
01.1997 - 05.2002
High School Diploma -
Hueytown Highschool