Stacey Dewan
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated compassionate, adaptability.
Overview
11
11
years of professional experience
Work History
Patient Account Representative
Northwell Health
09.2019 - Current
- Enhanced patient satisfaction by promptly addressing inquiries and resolving account issues.
- Streamlined billing processes for increased efficiency in managing patient accounts.
- Maintained accurate records of all transactions, ensuring timely payments from patients and insurance providers.
- Collaborated with the medical staff to ensure proper documentation and coding for accurate billing.
- Review and process authorizations for pharmacy, diagnostic imaging, and DME.
- Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Educated patients on financial policies, promoting understanding of their responsibilities within the healthcare system.
Behavior Technician
Achievement Behavior Services
02.2020 - 07.2022
- Enhanced client progress by implementing individualized behavior intervention plans.
- Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for clients.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Care Coordinator
Stony Brook University Hospital
09.2012 - 09.2019
- Enhanced patient care by developing and implementing comprehensive care plans.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Education
Master of Science - Clinical Mental Health Counseling
Capella University
Minneapolis, MN03.2025
Skills
- Ethical Decision Making
- Active Listening
- Interpersonal Skills
- Effective Communication
- Decision Making
- Emotional Intelligence
- Data Collection
- Functional Behavior Assessments
- Individualized Education Plans
- Behavior Intervention Plans
- Positive Attitude
- Time Management
- Positive Reinforcement
- Behavior Management
Timeline
Behavior Technician
Achievement Behavior Services
02.2020 - 07.2022
Patient Account Representative
Northwell Health
09.2019 - Current
Care Coordinator
Stony Brook University Hospital
09.2012 - 09.2019
Master of Science - Clinical Mental Health Counseling
Capella University
Similar Profiles
Surat SinghSurat Singh
Lab Technologist at Northwell HealthLab Technologist at Northwell Health
Mary LedanMary Ledan
Endoscopy Technician at Northwell HealthEndoscopy Technician at Northwell Health
Mackenzie ReederMackenzie Reeder
Certified Medical Assistant at Northwell HealthCertified Medical Assistant at Northwell Health
Robert EnglehartRobert Englehart
Registered Nurse (RN) at Northwell HealthRegistered Nurse (RN) at Northwell Health
Peggy CapozzoliPeggy Capozzoli
Patient Account Manager /Patient Account Representative at Family Medical Center - Career PromotionPatient Account Manager /Patient Account Representative at Family Medical Center - Career Promotion