Implemented environmentally friendly practices in salon operations, promoting sustainability and attracting eco-conscious clients.
Offered professional cuts, color services and extensions to salon customers.
Guided clients in selecting hairstyles that complemented their features, boosting confidence with their appearance.
Educated clients on proper hair care techniques to promote healthier hair between appointments.
Implemented creative marketing strategies that attracted new clients while retaining existing ones.
Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
Installed extensions and worked with various hair pieces to give clients desired looks.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Enhanced client satisfaction with personalized skincare routines, leading to repeat business and referrals.
Contributed to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
Utilized feedback from client surveys to refine services and address any areas needing improvement.
Led team in revamping salon interior, creating more inviting and modern atmosphere that enhanced client experience.
Designed and updated shop's service menu, keeping offerings fresh and competitive.
Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Cosmetologist/Barber
Rays BarberShop/RaymondNicosen
01.2018 - 05.2022
Processed payments, entering sales in register for prompt customer service.
Demonstrated high level of customer service to increase retention and satisfaction.
Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Educated clients on proper hair care techniques to promote healthier hair between appointments.
Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Answered phone calls and emails to schedule client appointments.
Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
Maintained client treatment records and designed long-term care programs for return customers.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Suggested treatments and styles to suit customer appearance and fashion choices.
Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
Certified Substance Abuse Councilee in Indiana
NextStepRecovery Center
03.2017 - 07.2018
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Certified Nursing Assistant
Royal Oaks Nursing Home
09.2001 - 06.2007
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Shipping/Machine Operator/Maintenance/Machine Operator/Warehouse Forklift Operator at United Plastic Molders INCShipping/Machine Operator/Maintenance/Machine Operator/Warehouse Forklift Operator at United Plastic Molders INC