Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacey Duarte

Citrus Heights,CA

Summary

Dynamic Center Administrator at PennyCare with a proven track record in enhancing operational efficiency and fostering strong relationships among staff, students, and parents. Skilled in budget management and effective communication, I successfully implemented policies that improved student engagement and satisfaction, while maintaining compliance with state regulations.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Center Administrator

PennyCare
03.2022 - Current
  • Managed the daily operations for optimal center performance, ensuring a smooth and efficient workflow.
  • Fostered an inclusive atmosphere that promoted diversity and respected individual differences among students and staff.
  • Fostered a positive workplace culture through effective communication and team-building initiatives.
  • Managed financial tasks such as budget development, expense tracking, invoice processing to maintain fiscal responsibility.
  • Maintained accurate records of student progress reports by monitoring their academic achievements regularly.
  • Organized special events and activities to enhance student experiences while promoting community engagement.
  • Implemented center policies and procedures, ensuring compliance with state regulations and licensing requirements.
  • Contributed towards continuous improvement efforts by actively participating in professional development opportunities and implementing learnings.
  • Oversaw facility maintenance, ensuring a clean, safe, and inviting learning environment for students and staff.
  • Established safety protocols for emergencies and coordinated drills to prepare staff and students accordingly.
  • Enhanced operational efficiency by streamlining administrative processes and implementing time-saving strategies.
  • Enhanced parent satisfaction through open communication channels and timely response to inquiries.
  • Facilitated communication between center staff, families, district personnel, and other stakeholders to promote collaboration and information sharing.
  • Developed and maintained strong relationships with staff, parents, and community partners to foster a collaborative environment.
  • Resolved conflicts among students or staff members effectively by implementing conflict resolution techniques.
  • Provided guidance and support to new employees during their onboarding process contributing to successful integration into the team.
  • Maintained personnel records and updated internal databases to support document management.
  • Created organized filing system to manage department documents.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Coordinated office events, seminars and meetings for staff and clients.

Program Assistant

YMCA Daycare
11.2020 - 04.2022
  • Assisted in planning and implementing daily activities for children, fostering an engaging learning environment.
  • Supported lead educators in classroom management and behavior guidance, ensuring a positive atmosphere.
  • Coordinated communication between parents and staff, addressing inquiries and providing updates on children's progress.
  • Maintained accurate records of attendance and incident reports, ensuring compliance with regulatory standards.
  • Implemented safety protocols during playtime and field trips, promoting a secure environment for all participants.

Secretary

Hallsten Corporation
06.2007 - 02.2009
  • Managed correspondence and schedules for executives to enhance workflow efficiency.
  • Organized meetings and prepared agendas, ensuring alignment with corporate objectives.
  • Developed filing systems that improved document retrieval times and accessibility.
  • Coordinated travel arrangements, optimizing itineraries for cost-effectiveness and time management.
  • Assisted in budget tracking by processing invoices and monitoring expenses accurately.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

File Maintenance Clerk

Safeway
04.1986 - 02.2007
  • Maintained accurate file records to ensure data integrity and compliance with company policies.
  • Organized and updated inventory files, enhancing retrieval efficiency for team members.
  • Assisted in training new clerks on filing systems and document management procedures.
  • Implemented process improvements that reduced time spent on file retrieval tasks.
  • Audited existing files for accuracy, identifying discrepancies and rectifying issues promptly.
  • Developed systematic filing methods that improved overall organization within the office environment.
  • Provided support during audits by preparing necessary documentation and ensuring accessibility of files.
  • Safeguarded confidential information by adhering to strict security protocols when handling sensitive materials.
  • Established strong working relationships with colleagues, fostering a collaborative environment that promoted efficient file maintenance practices.
  • Assisted in audits by promptly providing requested documentation, demonstrating accuracy and thoroughness of recordkeeping.
  • Liaised between departments to ensure accurate sharing of essential documents while maintaining strict confidentiality standards.
  • Conducted periodic reviews of files to ensure data integrity and compliance with company policies and regulations.
  • Maintained accurate records by consistently updating files with relevant information, ensuring up-to-date documentation.
  • Trained new employees on file maintenance procedures, fostering adherence to established best practices within the team.
  • Collaborated with coworkers to develop consistent filing practices, promoting uniformity across departments.
  • Improved office efficiency by streamlining the file maintenance process, resulting in a more organized workspace.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Compiled, sorted and filed high volume of documents.
  • Maintained organized filing system to facilitate easy retrieval of documents.
  • Added and updated records with current materials.
  • Operated office equipment to scan and copy documents.
  • Retrieved file information and made copies for authorized users.
  • Created and printed labels for well-organized filing.
  • Archived and disposed of documents according to established policies.
  • Identified and resolved filing discrepancies.

Education

High School Diploma -

Highlands High School
North Highlands, CA

Skills

    Overall operation of front office

    Checking students in and out for the day

    Communication between teachers, parents and students

    Maintaining good relationships between staff and students

    Multi tasking between students needs and overall center operations

Certification

CPR certified

Mandated reporter

Food safety certification

Timeline

Center Administrator

PennyCare
03.2022 - Current

Program Assistant

YMCA Daycare
11.2020 - 04.2022

Secretary

Hallsten Corporation
06.2007 - 02.2009

File Maintenance Clerk

Safeway
04.1986 - 02.2007

High School Diploma -

Highlands High School
Stacey Duarte