STACEY EASON

• Assisted in the development of department protocols for dispatchers, resulting in improved efficiency and consistency within the team
• Streamlined information sharing with other departments by developing comprehensive call summaries for interagency use
• Ensured continuous improvement in operations by participating in ongoing dispatcher trainings and staying current with best practices
• Contributed to department''s overall safety by consistently monitoring officer locations and providing timely assistance when needed
• Provided critical support during natural disasters, coordinating resources and relaying vital information between agencies for efficient response efforts
• Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response
• Supported public safety initiatives by gathering relevant data from callers for accurate dispatching of appropriate resources
• Utilized advanced mapping software to accurately pinpoint caller locations, aiding officers in swift response times during emergencies
• Assisted in reducing crime rates by providing crucial information to officers during investigations and patrol activities
• Mentored new dispatchers to facilitate their smooth integration into the team, improving overall efficiency of the department
• Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events
• Maintained a high level of accuracy in data entry, ensuring all incident reports were complete and up to date
• Improved communication between officers and dispatchers through regular training sessions on radio etiquette
• Coordinated multi-agency responses for large-scale incidents, resulting in effective resource allocation and successful outcomes
• Promoted a positive work environment by fostering collaboration among team members and encouraging open communication channels within the department
• Contributed to officer safety by diligently monitoring radio traffic and providing timely status checks
• Enhanced response times by efficiently prioritizing and dispatching emergency calls
• Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests
• Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews
• Used specialized software to track and maintain case incident numbers and logs
• Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty
• Questioned callers to determine nature of problems and locations to direct type of response needed
• Completed appropriate forms and radio announcements for police department needs such as BOLO requests
• Routed calls to police, fire, and ambulance service to meet individual call needs
• Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments
• Applied interpersonal skills in neutralizing hostile and emotionally charged situations

• Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed
• Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies
• Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm
• Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis
• Maintained a safe environment for staff and visitors through proactive surveillance and communication
• Detected potential risks ea and reporting suspicious activity immediately
• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite
• Ensured proper functioning of security equipment, performing routine checks and maintenance tasks
• Enhanced overall security by conducting thorough patrols and monitoring premises
• Improved response time to incidents by maintaining clear communication channels with team members
• Reduced incidences of theft by implementing effective access control measures
• Secured premises and personnel by patrolling property and monitoring surveillance equipment
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
• Responded quickly to emergency situations to assess and deflect issues
• Checked and verified photo identification prior to granting facility access
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
• Interacted assertively but non-confrontationally with personnel and general public
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites
• Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report
• Regulated vehicle and pedestrian traffic onto building grounds
• Updated shift logs and produced daily reports to document security activities and specific incidents
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices
• Monitored CCTV cameras and alarm systems for security breaches
• Issued access cards to authorized personnel to monitor access points
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
• Conducted training sessions for new security personnel to facilitate compliance with security protocols
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment
• Investigated suspicious activities and persons to maintain security of premises
• Examined doors, windows and gates to verify security

• Because the location was so vast as a security guard I had access to a golf cart that would help me get to locations faster or to help keep me out of the weather, I familiarized myself with most of the workers so I would be able to know who was on site and who was not on all my shifts .
• Responded to emergencies promptly, ensuring the safety of all individuals on site
• Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies
• Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm
• Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis
• Maintained a safe environment for staff and visitors through proactive surveillance and communication
• Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately
• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite
• Ensured proper functioning of security equipment, performing routine checks and maintenance tasks
• Enhanced overall security by conducting thorough patrols and monitoring premises
• Reduced incidences of theft by implementing effective access control measures
• Secured premises and personnel by patrolling property and monitoring surveillance equipment
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
• Checked and verified photo identification prior to granting facility access
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority

• Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management
• Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns
• Maintained a spotless environment for guests through diligent daily housekeeping tasks
• Reduced the need for deep cleanings by consistently addressing minor maintenance issues
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
• Verified cleanliness and organization of storage areas and carts
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
• Operated electronic backpack vacuums and floor sweepers
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
• Disinfected and mopped bathrooms to keep facilities sanitary and clean
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable
• Restocked room supplies such as facial tissues for personal touch with every job
• Engaged with guests on room requirements and amenities to promote overall satisfaction
• Disposed of trash and recyclables each day to avoid waste buildup
• Adhered to professional house cleaning checklist
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
• Used chemicals by following safety protocols and procedures to avoid burns and injuries
• Dusted picture frames and wall hangings with cloth
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings
• Polished fixtures to achieve professional shine and appearance
• Emptied waste paper and other trash from premises and moved to appropriate receptacles
• Changed bed linens and collected soiled linens for cleaning
• Returned emptied garbage receptacles to proper locations
• Handled requests for extra linens, toiletries and other supplies
• Sorted, laundered and put away various laundry items
• Restocked cleaning storage cabinets, carts and baskets for easy use
• Rotated linens in storerooms and replenished when supplies ran low
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces

Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.

• Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
• Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
• Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
• Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
• Enhanced overall security by conducting thorough patrols and monitoring premises.
• Reduced incidences of theft by implementing effective access control measures.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Completed full building and grounds patrols to spot and investigate concerns.

• Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team
• Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed
• Responded to emergencies promptly, ensuring the safety of all individuals on site
• Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies
• Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm
• Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis
• Maintained a safe environment for staff and visitors through proactive surveillance and communication
• Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately
• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite
• Ensured proper functioning of security equipment, performing routine checks and maintenance tasks
• Improved response time to incidents by maintaining clear communication channels with team members
• Enhanced overall security by conducting thorough patrols and monitoring premises
• Reduced incidences of theft by implementing effective access control measures
• Secured premises and personnel by patrolling property and monitoring surveillance equipment
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
• Responded quickly to emergency situations to assess and deflect issues
• Checked and verified photo identification prior to granting facility access
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites
• Interacted assertively but non-confrontationally with personnel and general public
• Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties
• Completed full building and grounds patrols to spot and investigate concerns
• Regulated vehicle and pedestrian traffic onto building grounds
• Updated shift logs and produced daily reports to document security activities and specific incidents
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices
• Wrote detailed reports of all security breaches and investigations
• Monitored CCTV cameras and alarm systems for security breaches
• Issued access cards to authorized personnel to monitor access points
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
• Conducted training sessions for new security personnel to facilitate compliance with security protocols
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment
• Investigated suspicious activities and persons to maintain security of premises
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns
• Examined doors, windows and gates to verify security