Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members.
Overview
18
18
years of professional experience
Work History
MRI Tech Aide
The HCS Group LLC
Ann Arbor, MI
12.2022 - Current
Assisted MRI Technologist with patient preparation and positioning for imaging procedures.
Demonstrated knowledge of safety regulations regarding operation of MRI equipment and radiation protection principles.
Maintained accurate records of patients' exams, including patient history, vital signs, medications, allergies and other information required for billing purposes.
Educated patients on procedure protocol prior to scanning to reduce anxiety levels during exam.
Verified patient identification prior to scanning process to ensure correct results are obtained from exam.
Ensured cleanliness of all examination rooms before and after each scan was completed.
Conducted post-procedure follow-up calls with patients as needed per departmental guidelines.
Monitored patient during procedure to ensure comfort level is maintained throughout the scan process.
Responded promptly and appropriately to emergency situations involving patients undergoing scans.
Adhered strictly to HIPAA regulations when handling confidential patient data.
Ordered supplies necessary for daily operations within the MRI department.
Maintained a safe work environment by following hospital policies and procedures related to infection control practices.
Health Document Specialist
AQuity Solutions
Cary, NC
02.2017 - 12.2022
Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
Reviewed transcribed documents for accuracy and completeness in accordance with established procedures.
Utilized multiple computer applications to complete work assignments accurately and efficiently.
Conducted quality control checks on completed reports and corrected errors as needed.
Assisted in training new transcriptionists regarding departmental policies and procedures.
Maintained confidentiality of patient information according to HIPAA regulations.
Performed administrative duties such as filing, faxing, data entry. as necessary.
Researched discrepancies between dictated reports and transcribed documents as needed.
Monitored incoming dictations for timely completion of assigned tasks.
Created templates for frequently dictated reports in order to streamline workflow processes.
Ensured proper formatting of transcribed documents according to hospital standards.
Troubleshot hardware and software problems related to digital dictation systems.
Evaluated audio recordings for clarity prior to beginning transcription work.
Verified patient identification numbers against corresponding documents before submitting them.
Attended continuing education classes related to medical terminology and transcription practices.
Produced high-quality transcripts while meeting tight deadlines set by supervisors or clients.
Demonstrated extremely fast and accurate typing abilities.
Demonstrated strong knowledge of medical terminology and anatomy.
Made corrections when needed to grammar, spelling, and syntax.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Efficient in transcription software and equipment to work from home.
Maintained high accuracy rate on daily production of completed reviews.
Identified errors in reports which could compromise patient care.
Reviewed diagnostic and procedural terminology for accuracy.
Edited drafts originating from speech recognition software to eliminate errors and improve flow.
Attended training sessions geared to the position to improve skill set and increase speed and accuracy.
Medical Transcriptionist
West Branch Regional Medical Center
West Branch, Michigan
06.2006 - 01.2017
Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
Reviewed transcribed documents for accuracy and completeness in accordance with established procedures.
Utilized multiple computer applications to complete work assignments accurately and efficiently.
Conducted quality control checks on completed reports and corrected errors as needed.
Assisted in training new transcriptionists regarding departmental policies and procedures.
Collaborated with other departments to ensure accurate completion of all transcription tasks.
Maintained confidentiality of patient information according to HIPAA regulations.
Performed administrative duties such as filing, faxing, data entry. as necessary.
Responded promptly to customer inquiries related to medical records and documentation issues.
Researched discrepancies between dictated reports and transcribed documents as needed.
Monitored incoming dictations for timely completion of assigned tasks.
Created templates for frequently dictated reports in order to streamline workflow processes.
Developed a system for tracking turnaround times for each physician's dictations.
Ensured proper formatting of transcribed documents according to hospital standards.
Evaluated audio recordings for clarity prior to beginning transcription work.
Verified patient identification numbers against corresponding documents before submitting them.
Updated database information with newly transcribed documents on a regular basis.
Attended continuing education classes related to medical terminology and transcription practices.
Produced high-quality transcripts while meeting tight deadlines set by supervisors or clients.
Demonstrated extremely fast and accurate typing abilities.
Demonstrated strong knowledge of medical terminology and anatomy.
Made corrections when needed to grammar, spelling, and syntax.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Transferred transcribed materials into electronic health records system.
Maintained high accuracy rate on daily production of completed reviews.
Reviewed diagnostic and procedural terminology for accuracy.
Identified and corrected errors in reports which could compromise patient care.
Recorded and filed patient data and medical records.
Translated medical jargon and short-hand data into correct terminology.
Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
Attended training sessions geared to the position to improve skill set and increase speed and accuracy.
Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
Reviewed patient records to check accuracy of information and implement updates.
Interpreted medical terminology and pharmacological information to translate information into coding system.
Followed federal and state guidelines for release of information.
Education
Associate of Applied Science - Business/Medical Transcription
Mid Michigan Community College
Clare, MI
12-2006
Skills
Patient Care
Healthcare regulations
Patient Positioning
Patient Safety
HIPAA Compliance
Patient confidentiality
Quality Control Procedures
Good written communication
Medical Terminology
Adept multi-tasker
Maintains strict confidentiality
Strong Work Ethic
Close attention to detail
Strategic Decision-Making
Medical Transcription
Office Support
Editing
Timeline
MRI Tech Aide
The HCS Group LLC
12.2022 - Current
Health Document Specialist
AQuity Solutions
02.2017 - 12.2022
Medical Transcriptionist
West Branch Regional Medical Center
06.2006 - 01.2017
Associate of Applied Science - Business/Medical Transcription