Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stacey Egan

Rocky Mount,NC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Credentialing Manager

Trustaff
07.2022 - Current
  • Streamlined credentialing processes by implementing efficient tracking systems and reducing paperwork.
  • Collaborated with department leaders to develop policies and procedures for maintaining accurate provider records.
  • Developed comprehensive training materials for new hires, promoting consistency in credentialing processes across the organization, including offshore employees.
  • Led team meetings to discuss progress toward goals, troubleshoot issues, and share best practices among colleagues.
  • Developed performance metrics to monitor staff productivity, leading to increased efficiency throughout the department.
  • Provided extra assistance to audit all files to ensure compliance with The Joint Commission standard

Credentialing Supervisor

Trustaff
11.2021 - 07.2022
  • Improved credentialing processes by streamlining workflows and implementing effective tracking systems.
  • Reduced errors in credentialing documentation by performing thorough reviews and maintaining clear communication with team members.
  • Enhanced department efficiency by training new staff on credentialing procedures and providing ongoing support.
  • Maintained strict compliance with accreditation standards, ensuring all credentials were up-to-date and accurate.

Onboarding Team Lead

Trustaff
02.2021 - 11.2021

Complete onboarding processes for 15- 30 new and current nurses/allied staff week


Established open and professional relationships with team members to help resolve issues and conflicts quickly


Hold weekly meetings with Account Managers, and team members to discuss deadlines and strategize how to meet those deadlines


Evaluated employee skills and knowledge regularly, providing
hands-on training and mentoring to individuals with lagging skills.

Senior Onboarding Specialist

Trustaff
10.2019 - 02.2021

Completed onboarding process of 10-20 new and current
nurses/allied staff weekly.
Created plans and communicated deadlines to ensure everything
was completed on time.
Offered friendly and efficient service to all customers internally and
externally, handled challenging situations with ease.
Proved successful working within tight deadlines and fast-paced
atmosphere.
Provided extra assistance to other members of Quality Assurance
Kept all files compliant to The Joint Commission standard

Onboarding Specialist

Trustaff
09.2016 - 10.2019

Completed onboarding process of 10- 20 new nurses/allied staff
weekly.
Communicated deadlines to ensure compliance was completed ontime.
Exceeded goals through effective task prioritization and great work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Maintained excellent attendance record, consistently arriving to work on time.

Education

Crime Scene Technology

Palm Beach State College
Lake Worth, FL
12.2010

Skills

  • Data Management
  • Documentation Review
  • Accreditation Compliance
  • License Monitoring
  • Policy analysis
  • Customer Service
  • Project Planning
  • Process Improvement
  • Staff Management
  • Decision-Making
  • Computer Skills

Accomplishments

2018 Trustaff Outstanding Custom Service Award

2023 President's Club Winner

2023 Ingenovis Accelerator Winner

Timeline

Credentialing Manager

Trustaff
07.2022 - Current

Credentialing Supervisor

Trustaff
11.2021 - 07.2022

Onboarding Team Lead

Trustaff
02.2021 - 11.2021

Senior Onboarding Specialist

Trustaff
10.2019 - 02.2021

Onboarding Specialist

Trustaff
09.2016 - 10.2019

Crime Scene Technology

Palm Beach State College
Stacey Egan