Stacey Eguia
Baytown,TX
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution Along with innovative visual merchandising experience. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Old Navy, Gap
Baytown, Texas
12.2024 - Current
- Assisted in managing daily operations and staff schedules.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned work and monitored performance of project personnel.
Visual Merchandiser
Zara
New York, New York
08.2021 - 11.2024
- Developed engaging visual displays to enhance product presentation and customer experience.
- Monitored weekly, monthly and quarterly achievement goals.
- Organized store layout, fixtures and visual merchandising standards.
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
- Placed prices and descriptive signage to enhance displays and promote items.
- Maintained a high level of organization and cleanliness throughout the store.
Supervisor
Zara
New York, New York
06.2021 - 11.2024
- Supervised team of sales associates during busy retail hours.
- Trained new employees on store policies and customer service standards.
- Resolved customer complaints promptly to maintain service quality.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 30 employees in daily operations.
- Set specific goals for projects to measure progress and evaluate end results.
- Monitored operations and reviewed records and metrics to understand company performance.
Sales Associate
Journeys
06.2020 - 07.2021
- Assisted customers in selecting footwear and accessories to enhance their shopping experience.
- Processed transactions accurately using point-of-sale systems for efficient customer service.
- Collaborated with team members to meet daily sales targets and promote special offers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Cashier
Journeys
03.2020 - 07.2021
- Promoted main cashier due to outstanding customer reviews
- Experience with working fast pace as a cashier
- If any other cashier needed help i was there to assist them making managers job easier
- Trained to work long shifts
- Money was ALWAYS the right amount and when being counted out it was approved every time by my managers
Education
Radiology
South Texas College
McAllen, TX05-2027
High School Diploma -
The Global Learning Collaborative
06.2021
Skills
- Visual merchandising
- Employee training
- Customer service and satisfaction
- Team collaboration
- Staff management
- Adaptability and flexibility
- Team leadership
- Money handling
Extracurricular Activities
Cheerleader, Brandeis Campus High School, 09/2019, 06/2020, Attended practice two days a week and performed at school functions.
Community Service
- Volunteer, GLC with Failla, 12/2018, Supervised group of 5-8 year olds during winter holiday festivities, Decorated three sections of the office building, Organized food preparation for 40 plus people
- Reverend Helper, Local Church, Ongoing, Assisted the reverend during mass, Participated in practices every Friday and mass on Sundays, Performed in church plays during holidays
Honors And Awards
- 90% to 99% Attendance Award, 06/2020, Received this award 6 months in a row.
- Honor Roll, 06/2019, Final marking period of school year.
- Student of the Month, 12/2019, Awarded for leadership skills.
- Early Graduate Diploma, 06/2021, Graduated at the age of 17, a year early.
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Assistant Manager
Old Navy, Gap
12.2024 - Current
Visual Merchandiser
Zara
08.2021 - 11.2024
Supervisor
Zara
06.2021 - 11.2024
Sales Associate
Journeys
06.2020 - 07.2021
Cashier
Journeys
03.2020 - 07.2021
Radiology
South Texas College
High School Diploma -
The Global Learning Collaborative