Summary
Overview
Work History
Education
Skills
Timeline
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Stacey Elliott

Panama City,FL

Summary

Skilled Business Development leader with confidence in gaining product knowledge and a passion for over-achieving goals. Expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven, proactive and proven success in building and maintaining long-term business relationships.

Overview

11
11
years of professional experience

Work History

Business Development Manager

Southern Vacation Rentals
09.2021 - Current
  • Reach out to potential customers via telephone, email, and in-person inquiries.
  • Negotiate and close agreements with new clients in assigned territory.
  • Identify and pursue valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Develop and maintain sales pipeline and manage sales process from lead generation to closing deals.
  • Build relationships with customers and community to establish long-term business growth.
  • Attend industry events and conferences to network with potential clients and partners.
  • Track competitors.
  • Work with cross-functional teams to aid in driving growth, targeting market and growing business in new channels.

Property Manager

Resort Collection/ Southern Vacation Rentals
04.2020 - 09.2021
  • Grow and develop property owner relationships.
  • Act as liaison between owner, internal departments, HOA and vendors for over 300 properties.
  • Conduct regular property inspections in person and take appropriate actions to ensure that physical aspects property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance.
  • Manage monthly budget.
  • Actively involved in all day-to-day property functions that directly impact guests and owners.
  • Provide support to team with escalated guest and owner concerns responding to emails, calls, and texts.
  • Train Property Manager Assistants.
  • Provide cross-coverage with other property managers.
  • Coordinate services including housekeeping, maintenance, annual preventive maintenance, property reviews, and owner follow-up.
  • Actively listen and appropriately respond to owner's inquiries and complaints, always remaining composed and courteous showing genuine empathy and sincerity.

Sales & Marketing Coordinator

Resort Collection
03.2019 - 04.2020
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Provide leadership to others through example and sharing of knowledge and skills.
  • Assist inside sales team to establish and exceed their goals and targets.
  • Help to identify, define, and create standardized workflow procedures, ensuring smooth interactions with other departments.
  • Assist team in problem solving escalated customer issues.
  • Handle all types of correspondence including contracts, rooming lists, banquet requests and letters to clients

Epic Analyst

Eskenazi Health
06.2012 - 06.2018
  • Maintained strong customer relationships and met service level expectations for supported services.
  • Identified, tested and implemented changes to customer specific needs and configurations to support overall application availability.
  • Defined IT process workflows through meetings with stakeholders.
  • Analyzed technical problems with high accuracy and attention to detail.
  • Assessed available technologies to create development specifications and detailed test cases.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Skilled at working independently and collaboratively in a team environment.
  • Adhere to departmental documentation and data migration standards.
  • Work with multi-disciplinary team to accomplish deliverables and ensure system configuration.
  • Specialized in Emergency Room data.
  • Configure Security to meet reporting needs.

Education

Bachelor of Science - Business

Indiana Wesleyan University
Marion, IN

Skills

  • Revenue Generation
  • Sales Channel Building
  • Networking Strength
  • Verbal and Written Communication
  • Partnering and Relationships
  • Competitor Monitoring
  • Business Intelligence and Analysis
  • New Business Development

Timeline

Business Development Manager

Southern Vacation Rentals
09.2021 - Current

Property Manager

Resort Collection/ Southern Vacation Rentals
04.2020 - 09.2021

Sales & Marketing Coordinator

Resort Collection
03.2019 - 04.2020

Epic Analyst

Eskenazi Health
06.2012 - 06.2018

Bachelor of Science - Business

Indiana Wesleyan University

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Stacey Elliott