Accomplished Licensed Practical Nurse with extensive experience at Northwest Alabama Mental Health, adept in medication administration and direct patient care. Successfully managed appointments and triaged clients, enhancing clinic efficiency. Demonstrated strong communication skills by liaising with parents and school nurses, ensuring seamless medication processes. Proficient in HIPAA compliance, contributing to a 20% improvement in patient satisfaction.
Overview
19
19
years of professional experience
Work History
Licensed Practical Nurse
Northwest Alabama Mental Health
04.2013 - Current
- Schedule all appointments with the psychiatrist.
- Oversee all appointments with the psychiatrist on clinic day.
- Triage clients on clinic day.
- Work with pharmacies completing prior authorizations for medication approval.
- Work with parents and school nurses to obtain proper paperwork for our children to receive their medications while at school.
- Assist parents/guardians via phone with medication concerns such as side effects and/or requesting refills.
- Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences.
- Improved patient satisfaction with empathetic communication and timely response to needs.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms.
Licensed Practical Nurse
NMMC - Hamilton Nursing Home
01.2007 - 03.2013
- Responsible nightly for 40+ residents.
- Administered medications both orally and via g-tube.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Demonstrated excellent technical skills in wound dressing changes, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Comforted and counseled patients and families throughout care process.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.