Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
References
Timeline
Generic

Stacey Engelkes

Canby,MN

Summary

Detail-oriented and methodical family support professional with good understanding of needs of children and parents. Kind and genuine person with good communication, organizational and planning abilities.

I have been working hard to achieve my goals. I am looking for a position that is going to challenge me and at the same time a place that makes me feel at home. I have always been a fair and honest leader. I will treat everyone around me with respect and push to get every task done as efficiently and precisely as possible. I am eager to learn new things and can't wait to be able to put the skills that I have and will be learning to use.

Overview

5
5
years of professional experience

Work History

Merchandiser

SAS
07.2023 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Established strong vendor relationships to maintain and support business.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.

Front End Coach

Wal-Mart
04.2022 - 11.2022
  • Monitored cash drawers in checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Confirmed continual compliance with all applicable laws and regulations regarding store operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.

K-3 Literacy Tutor

AmeriCorps
01.2022 - 07.2022
  • Assessed reading comprehension and vocabulary of students.
  • Kept detailed records of student progress and attendance.
  • Encouraged students to find things to read individually to increase reading interest.
  • Held group and individual reading discussions to assess student reading levels.
  • Monitored student progress and provided feedback and support.

Store Training Manager

Dollar General
05.2019 - 05.2021
  • Overseeing employees, reconciling cash, customer service, scheduling, ordering, project management, asset protection, merchandising, time management, cashiering, stocking, teaching, training, and follow-up.

Education

Bachelor’s degree - psychology

Southwest Minnesota State University
Marshall, MN
05.2024

Associate in arts -

Ridgewater College
Willmar, MN
01.2024

Skills

  • Customer Service
  • Verbal Communication
  • Attention to Detail
  • Marketing
  • Project Management
  • Budget Planning
  • Communication
  • Problem-solving
  • Visual Merchandising
  • Friendly and Outgoing
  • Planogram Design
  • Problem Solving

Leadership Experience

Consistently followed up with the team on projects and goals to keep on task to completion.

Communication Skills

Ensured that the stores were following the regulations and policies daily. Built rapport with employees to create a friendly and productive work environment.

References

Available upon request.

Timeline

Merchandiser

SAS
07.2023 - Current

Front End Coach

Wal-Mart
04.2022 - 11.2022

K-3 Literacy Tutor

AmeriCorps
01.2022 - 07.2022

Store Training Manager

Dollar General
05.2019 - 05.2021

Bachelor’s degree - psychology

Southwest Minnesota State University

Associate in arts -

Ridgewater College

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Stacey Engelkes