I would like the opportunity to work in a fast paced environment.
Work History
Data Entry
VRC
Executed precise and timely data entry for QC records.
Data Entry
Staffmart
Validated accuracy of data input into CRM system.
Data Entry
IAA
Updated databases consistently while performing data entry and preserving record accuracy.
Data Entry
Milan Laser
Updated databases while ensuring precision in record-keeping through effective data entry.
Receptionist
Sarpy County Public Defender's Office
Greeted clients and visitors warmly upon arrival, ensuring a welcoming atmosphere.
Maintained organized filing systems for case documents and client information.
Answered incoming calls, directing inquiries to appropriate staff members and transferring messages as needed.
Processed incoming mail, distributing correspondence to relevant personnel promptly.
Handled confidential information with discretion, adhering strictly to privacy regulations.
Provided excellent customer service during all interactions with internal and external customers.
Assisted visitors with inquiries and provided necessary support throughout their visit.
Administration
AM Technical Solutions
Managed payroll activities, including salary calculations and benefits administration.
Developed system administration scripts to automate routine tasks.
Customer Service
ePak International
Assisted other stylists in providing excellent customer service.
Answered incoming calls and provided customer service.
Maintained accurate records of customer service histories.
Received customer inquiries and provided excellent customer service.
Documented customer service requests and resolutions as needed.
Customer Service
A List
Assisted other stylists in providing excellent customer service.
Answered incoming calls and provided customer service.
Maintained accurate records of customer service histories.
Asst. Sectary/Treasurer
Auxiliary to the VFW Dept of Texas
Managed financial records and reports to support organizational operations.
Prepared budgets for various programs and initiatives within auxiliary.
Collaborated with team members to ensure compliance with financial policies.
Tracked income and expenditures to assist in fundraising efforts effectively.
Presented financial information at board meetings as required.
Receptionist
Texas State University
Greeted clients and visitors warmly upon arrival at the office.
Answered phone calls and directed inquiries to appropriate staff members.
Processed incoming mail and distributed correspondence to relevant personnel.
Pre-Kindergarten Assistant Instructor
Hays Independent School District
Assisted teachers in preparing lesson materials and classroom activities.
Supervised children during playtime and lunchtime to ensure safety.
Helped children with personal care needs, including hygiene and dressing.
Supported individualized learning by assisting students with tasks and instructions.
Organized classroom supplies and maintained a clean learning environment.
Communicated effectively with parents regarding student progress and behavior.
Collaborated with staff to implement educational programs and events.
Engaged children in educational games to promote social skills and teamwork.
Supported teachers in preparing materials for lessons and projects.
Supervised children during recess and other outside activities.
Read stories aloud to the class, both for entertainment and educational purposes.
Early Childhood Assistant Instructor
Hays Independent School District
Assisted teachers in daily classroom activities and lesson preparation.
Supported student learning through individual and group activities.
Maintained a safe and clean classroom environment for students.
Collaborated with staff to implement educational programs and initiatives.
Observed student behavior and reported concerns to teachers promptly.
Organized classroom materials and supplies for effective use.
Life-skills Assistant Instructor
Hays Independent School District
Assisted lead instructors in delivering engaging lesson plans and instructional materials.
Supported classroom management to create a positive learning environment for students.
Facilitated small group activities to enhance student participation and understanding.
Collaborated with teachers to prepare educational resources and classroom supplies.
Monitored student progress and provided feedback to support academic growth.
Coordinated communication between students, parents, and faculty regarding classroom needs.
Substitute Teacher Grades K-12
Hays Independent School District
Delivered engaging lessons to diverse student groups, enhancing learning experiences.
Managed classroom behavior to uphold a positive and productive environment.
Adapted lesson plans based on student needs and curriculum standards.
Collaborated with teachers to support educational initiatives and activities.
Receptionist
Brackenridge Hospital
Greeted clients and visitors warmly upon arrival at the office.
Answered phone calls and directed inquiries to appropriate staff members.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Greeted visitors and provided them with assistance.
Provided excellent customer service at all times while interacting with both internal and external customers.
Education
Bachelors - Science
Texas State University
Autism Management Training - Austin
University of Texas
Organizational Management/Highscope -
Texas Education Agency
Environmental Impact Instructor -
Leave No Trace, Inc.
Management Leadership -
Boy Scouts of America
4 year degree -
William Barrett Travis High School
Skills
Data entry and validation
CRM systems management
Database administration
Payroll processing
Financial reporting
Customer service excellence
Customer service
Client interaction
Database management
Lesson preparation
Classroom management
Team collaboration
Problem resolution
Time management
Attention to detail
Numerical data entry
Efficient data entry methods
Data entry and recording
Order data entry
Data entry software
Alphanumeric data entry
10-key data entry
Numeric data entry proficiency
Accomplishments
Served as president of a local volunteer, non-profit organization. Researched and evaluated existing practices. Analyzed costs, obtaining funding and budget approval for $7,000.00. Instructed key personnel, organized volunteers., Increased productivity 15%, stayed within budget, recognized as outstanding volunteer of the year.
Managed and directed the local special educational project of a major national non-profit agency. Directed training in leadership, safety and team building. Secured and maintained a $5000.00 budget., Increased attendance by 5%, reduced cost by 45%. Received recognition award from regional director.
Managed and administered support services for a state education facility. Directly responsible for training students, coordinated activities revised procedures and participated in strategic planning meetings., Increased morale and improved overall training. Received recognition from supervisors and peers.