Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Stacey Gemelke

Cape Coral

Summary

Hard working professional with over 10 years of experience and a proven knowledge of customer service, data entry, and planning. Aiming to leverage my skills to successfully fill the open position within your company. Skilled leader in delegating tasks, team building, and creating positive customer service. Proficient in MS Office Suite. 90 WPM & 18000 kph. Fast Learner. Ability to diffuse and handle difficult customers and situations. Experienced working in an office setting dealing with confidential information. Ability to work efficiently both independently and in a team setting. Quality-driven Customer Service Coordinator dedicated to solving customer problems efficiently to maintain satisfaction. Trained in operational guidelines and standard practices of companies. Industrious and responsible leader with solid background of accomplishment.

Overview

7
7
years of professional experience

Work History

Bartender

St Patrick's Tavern & Restaurant
New Prague
09.2018 - 03.2020
  • Operated cash register and Point of Sale system for transactions and made proper change for cash transactions.
  • Managed bar are, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Talked easily with patrons to build rapport and earn repeat business.

Bus Driver

Busse Student Transportation
Prior Lake
08.2015 - 09.2018
  • Obeyed traffic laws and followed established traffic and transportation procedures.
  • Followed safety rules as students board and exit buses or cross streets near bust stops.
  • Check the condition of the safety equipment to ensure that everything is in working order.
  • Pick up and drop off students at regularly scheduled neighborhood locations, following strict time schedules.
  • Maintain knowledge of first-aid procedures.

Maintenance Department Coordinator

Gassen Management
Eden Prairie
10.2013 - 05.2014
  • Schedule and Dispatch all homeowner maintenance requests.
  • Track and maintain all active work orders.
  • Process invoices for homeowner billable accounts.
  • Maintenance Department point of contact.
  • Schedule and set p meeting with new and potential vendors.
  • Order supplies and vehicle maintenance for the department.

Education

Associate of Applied Science - Criminal Justice

Minnesota School of Business
Minneapolis, MN
01.2011

Skills

  • Customer service and support
  • Data entry and management
  • Strategic planning
  • Team collaboration
  • Microsoft Office proficiency
  • Quick adaptability
  • Conflict resolution

Affiliations

Volunteer for delivering Meals on Wheels.

Timeline

Bartender

St Patrick's Tavern & Restaurant
09.2018 - 03.2020

Bus Driver

Busse Student Transportation
08.2015 - 09.2018

Maintenance Department Coordinator

Gassen Management
10.2013 - 05.2014

Associate of Applied Science - Criminal Justice

Minnesota School of Business
Stacey Gemelke