Stacey Giambastiani
Jersey City,NJ
Summary
Dynamic leader with a proven track record in the beauty industry, adept in territory management and fostering strong brand relationships. Excelled in boosting sales and operational efficiency, demonstrating adaptability and a keen attention to detail. Goal-oriented business manager and well-versed in leading teams and planning marketing strategies targeted on brand growth. Familiar with trends, market conditions and customer desires in luxury retail space.
Overview
25
25
years of professional experience
Work History
Regional Business Manager
Memo Paris
12.2021 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceed sales quotas and increase profitability through effective sales strategy and business planning.
- Boost satisfaction and repeat business by recommending products in alignment with customer needs.
- Deliver product demonstrations and sample applications, raising exposure of brand.
- Create, manage, and execute business plan and communicate company vision and objectives to motivate teams.
- Execute business plans to further strengthen and maximize territory sales and profits.
- Coordinate team schedules to keep shifts properly staffed during busy periods.
- Hold one-on-one meetings with sales team members to identify selling hurdles and offer insight into best remedy.
- Achieve established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Assist with hiring process and training of new employees.
- Draft reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Report issue brand executives with great detail.
- Supervise creation of exciting merchandise displays to catch attention of store customers.
- Track trends and suggested enhancements to both challenge and refine company's product offerings.
Sales and Education Specialist
Nannette De Gaspe
05.2015 - 02.2020
- Lead by example in all aspects of the customer journey to ensure the retail and b2b provides outstanding service at all customer touch points.
- Achieved sales plan during the 1st year of operation and achieved positive comp results in year 2 of operation.
- Successfully managed sales and operations budget for specialty accounts as well as P&L budgets for Barneys New York and Blue Mercury.
- Ensured compliance of merchandising guidelines and brand standards.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Coordinated in-store brand training and provided sales support.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Directed training programs and development paths for in-store sales team and supervisors.
Sales Account Coordinator
Clarisonic
07.2012 - 05.2015
- Increased sales by establishing strong relationships with key clients and identifying opportunities for account growth.
- Assisted in the development of annual budgets and sales forecasts, contributing to overall company growth strategy.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Contributed towards the overall growth of the company by providing valuable feedback from clients regarding product features and improvements.
- Utilized effective marketing techniques to increase brand recognition.
- Coordinated events and trade shows to showcase products and services, generating leads and increasing brand visibility.
- Streamlined internal processes for better efficiency, leading to improved communication and collaboration between brands in beauty department.
- Attended training and education courses to train and keep peers abreast of product knowledge and new products hitting the market within the company.
Cosmetics Assistant Manager
BARNEYS NEW YORK
09.2002 - 06.2012
- Assisted in operations of counter, such as, daily goals, new product training, and department events.
- Planned and coordinated counter driven evenst.
- Prepared monthly revenue and budget reports.
- Assisted in administering weekly payroll.
- Developed strong working relationships with staff, fostering a positive work environment.
- Coordinated with vendors to ensure timely delivery of products and resolve any stock issues.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Completed regular inventory counts to verify stock levels and address discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Assisted in recruiting, interviewing, and hiring.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Established performance goals for employees and provided feedback on methods for reaching goals.
- Cultivated positive rapport with fellow employees to boost company morale.
- Coordinated department events.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Administrative Assistant
DIA Center for the Arts
12.1999 - 06.2002
- Assisted public affairs manager in planning, coordinating and executing all public relation activities
- Managed photo archives, photo loans and photo rights.
- Managed membership program and client database.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Bachelor of Arts - Theatre
Hunter College
New York, NY06-2004
Skills
- PC/ MAC, with Knowledge in word, Excel and PowerPoint
- Territory Management
- Relationship Building
- Managing Operations and Efficiency
- Sales and Customer Service
- Administration and Reporting
- Adaptability and Flexibility
- Attention to Detail
- Teamwork and Collaboration
- Multitasking
- Time Management
- Positive Attitude
Languages
Spanish
Full Professional
Timeline
Regional Business Manager
Memo Paris
12.2021 - Current
Sales and Education Specialist
Nannette De Gaspe
05.2015 - 02.2020
Sales Account Coordinator
Clarisonic
07.2012 - 05.2015
Cosmetics Assistant Manager
BARNEYS NEW YORK
09.2002 - 06.2012
Administrative Assistant
DIA Center for the Arts
12.1999 - 06.2002
Bachelor of Arts - Theatre
Hunter College
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