Dynamic Medical Assistant and Office Manager with a proven track record at Neurologic Associates, excelling in patient communication and HIPAA compliance. Enhanced clinic efficiency through meticulous medical records management and patient education, contributing to improved health outcomes. Skilled in patient scheduling and fostering a collaborative team environment.
Overview
10
10
years of professional experience
Work History
Medical Assistant/Medical Office Manager
Neurologic Associates
12.2019 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Cross-trained existing employees to maximize team agility and performance.
Medical Assistant
Winchester Neurological Consultants
08.2015 - 12.2019
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Called and faxed pharmacies to submit prescriptions and refills.
Collected and documented patient medical information such as blood pressure and weight.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Taught patients about medications, procedures, and care plan instructions.