Certified Medical Assistant with background in patient care, medical documentation and office management. Strengths include thoroughness in conducting clinical procedures, coordinating patient care and effectively managing records. Previous roles have demonstrated an ability in improving workflow processes, ensuring quality compliance and enhancing patient satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CMA
Presbyterian Manors of Mid-America
Emporia, KS
12.2022 - Current
Observed patients' conditions closely; reported any changes in status or behavior immediately.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Administered medications under physician's supervision.
Responded quickly to emergency situations according to established protocols.
Positioned patients properly during examination or treatment for comfort and safety.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
Maintained accurate patient records in accordance with HIPAA regulations.
Changed dressings on wounds to prevent infection and check for healing.
Handled general office duties to support administrative staff during peak hours.
Collaborated with other healthcare professionals to develop individualized plans of care for each patient based on their specific needs.
Scheduled appointments for patients via phone and in person.
Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
Kept facility stocked with necessary supplies, equipment and instruments.
Organized charts, documents and supplies to maintain team productivity.
Assisted nursing staff with daily tasks such as changing linens, stocking rooms and transporting patients when necessary.
Documented all activities accurately into electronic medical records system.
Answered phones promptly; responded professionally to inquiries from patients or family members.
Participated actively in team meetings discussing new developments in medicine or changes in policies and procedures.
Educated patients about medications, procedures and physician's instructions.
Ensured compliance with applicable laws and regulations pertaining to patient safety.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Contacted pharmacies to submit and refill patients' prescriptions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Exceeded customer satisfaction by finding creative solutions to problems.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Completed day-to-day duties accurately and efficiently.
Managed inventory and supplies to ensure materials were available when needed.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Operated a variety of machinery and tools safely and efficiently.
Worked effectively in team environments to make the workplace more productive.
Managed household errands and other essential duties.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Operated equipment and machinery according to safety guidelines.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Prioritized and organized tasks to efficiently accomplish service goals.
Recognized by management for providing exceptional customer service.