Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Helsley

Melbourne Beach

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and optimize cash handling processes, driving efficiency and satisfaction in high-volume dining environments. Committed to fostering team collaboration and delivering memorable dining experiences.

Overview

9
9
years of professional experience

Work History

Server /Restaurant Hostess

The Old Fish House
08.2025 - Current
  • Delivered exceptional customer service by promptly addressing guest inquiries and needs.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Supported team members during busy service periods to ensure efficient operations.
  • Learned menu items thoroughly to provide accurate information and recommendations to guests.

Sales Associate

Kroegel Produce
08.2025 - Current
  • Assisted customers in product selection and provided product knowledge to enhance shopping experience.
  • Processed transactions efficiently, ensuring accuracy in cash handling.
  • Maintained organized merchandise displays to promote sales and improve store aesthetics.

General Manager

Mulligans Beach House Bar & Grill
10.2024 - 07.2025
  • Oversaw daily operations, ensuring alignment with company standards and policies.
  • Implemented effective staff training programs to enhance team performance and service quality.
  • Managed inventory levels, optimizing supply chain processes to reduce costs and improve efficiency.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Manager

Bonefish Grill
04.2023 - 04.2024
  • Facilitated training sessions for new employees on company protocols and tools.
  • Managed inventory control systems to ensure accurate stock levels and reduce waste.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.


Bartender / Server

Napa Kitchen + Bar
06.2020 - 04.2023
  • Mixed and served beverages according to standard recipes, ensuring consistency and quality.
  • Maintained cleanliness of bar area, adhering to health and safety regulations.
  • Managed cash register operations, processing customer payments accurately and efficiently.
  • Provided exceptional customer service, fostering positive guest experiences through effective communication.

Manager / Bartender / Server

Stone Creek Dining Company
11.2016 - 03.2020
  • Oversaw daily restaurant operations to ensure exceptional guest experiences and efficient service delivery.
  • Trained and mentored staff, fostering a collaborative environment that improved team performance and engagement.
  • Implemented inventory management processes, optimizing stock levels and reducing waste across the kitchen and bar areas.
  • Developed and executed promotional strategies, increasing menu item awareness and driving customer traffic during peak hours.

Education

No Degree - Esthetics

Clover Park Technical College
Lakewood, WA
06-2006

High School Diploma -

Mentor High School
Mentor, OH
05-1993

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Safe food handling
  • High volume dining
  • Service prioritization
  • Point of sale operation

Timeline

Server /Restaurant Hostess

The Old Fish House
08.2025 - Current

Sales Associate

Kroegel Produce
08.2025 - Current

General Manager

Mulligans Beach House Bar & Grill
10.2024 - 07.2025

Manager

Bonefish Grill
04.2023 - 04.2024

Bartender / Server

Napa Kitchen + Bar
06.2020 - 04.2023

Manager / Bartender / Server

Stone Creek Dining Company
11.2016 - 03.2020

No Degree - Esthetics

Clover Park Technical College

High School Diploma -

Mentor High School

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